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Topic: SOGo Sieve doesn't work

==== REQUIRED BASIC INFO OF YOUR IREDMAIL SERVER ====
- iRedMail version (check /etc/iredmail-release): 0.9.8
- Linux/BSD distribution name and version: Red Hat 4.8.5-4
- Store mail accounts in which backend (LDAP/MySQL/PGSQL): Maildir
- Web server (Apache or Nginx): Apache
- Manage mail accounts with iRedAdmin-Pro? Yes
- [IMPORTANT] Related original log or error message is required if you're experiencing an issue.
====

We habe an iredmail Mailserver where I recently deactivated roundcube to use the sieve support from SOGo.
(I just removed the entrys from /etc/httpd/conf.d/ssl.conf and /etc/httpd/conf.d/roundcube.conf).
I activated SOGo sieve support like this: https://docs.iredmail.org/why.no.sieve. … .sogo.html
Now I get the option to activate Vacation in SOGo, but nothing works. When I try to save, I get the message "service temporarily unavailable", but when I reload the site, it is in fact saved. But the vacation response doesn't work.

In the Maildir directory, there is no dovecot.sieve or sogo.sieve file and I get no error entrys in the /var/log/dovecot-sieve.log file.
At this point I have no idea what to do.

Hope someone can give me some advice

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Re: SOGo Sieve doesn't work

Any relevant error in Nginx / Apache / SOGo log file?

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Re: SOGo Sieve doesn't work

ZhangHuangbin wrote:

Any relevant error in Nginx / Apache / SOGo log file?

Not really, I get these:

Entry in /var/log/dovecot/dovecot-sieve.log:
"Aug 20 13:55:30 lda(owner@email.com): Info: sieve: msgid=<messageid@recipient@email.com>: stored mail into mailbox 'INBOX'"

In sogo log I just get these caching errors:
"Aug 20 14:33:16 sogod [13005]: <0x0x7efe0277f290[SOGoCache]> an error occurred when caching value for key 'owner@email.com+attributes': "SERVER HAS FAILED AND IS DISABLED UNTIL TIMED RETRY""

In apache Log I don't find anything that could be with this error, no errors when I try to save the settings/active the vacation message.

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Re: SOGo Sieve doesn't work

Try this:

- stop sogo service
- stop memcached service
- start memcached service
- start sogo service

Note: i mean stop first then start, not a "restart".