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Topic: Some sync problems

======== REQUIRED BASIC INFO OF YOUR IREDMAIL SERVER ====
- iRedMail version (check /etc/iredmail-release): 0.9.8 MARIADB edition
- Linux/BSD distribution name and version: CentOS 7.5.1804
- Store mail accounts in which backend (LDAP/MySQL/PGSQL): MySQL
- Web server (Apache or Nginx): Nginx
- Manage mail accounts with iRedAdmin-Pro? No
- [IMPORTANT] Related original log or error message is required if you're experiencing an issue.
====

Hi, I'm testing iRedMail related functions and meet some problems below:

1.Outlook 2016 can't sync mail read status from mobile phone (iOS & Android)
When I changed mail read status on mobile phone, Outlook 2016 won't update the mail read status in the meantime, but it will on Roundcube and SOGo webmail, and it work normally on Outlook 2013.

2.Global address book sync problem
When I add a Exchange account on iOS, it will auto sync calendar and private contacts from SOGo, how to sync public contacts on iOS from SOGo too?
When I add a Exchange account on Android, it will auto sync calendar and private contacts too, but when I use "CardDAV-Sync free" APP to sync public contacts, it only sync normally at first time and will failed afterwards, why?

Related software version:
Office 2016 Home and Business Version 1807 (32 & 64 bit)
iOS 11.4.1
Android 7.0

2

Re: Some sync problems

Eric Yu wrote:

1.Outlook 2016 can't sync mail read status from mobile phone (iOS & Android)
When I changed mail read status on mobile phone, Outlook 2016 won't update the mail read status in the meantime, but it will on Roundcube and SOGo webmail, and it work normally on Outlook 2013.

Sounds like an Outlook 2016 issue, not mail server.

Eric Yu wrote:

2.Global address book sync problem
When I add a Exchange account on iOS, it will auto sync calendar and private contacts from SOGo, how to sync public contacts on iOS from SOGo too?
When I add a Exchange account on Android, it will auto sync calendar and private contacts too, but when I use "CardDAV-Sync free" APP to sync public contacts, it only sync normally at first time and will failed afterwards, why?

What do you mean "public contacts" here?

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buy me a cup of coffee

3

Re: Some sync problems

ZhangHuangbin wrote:
Eric Yu wrote:

1.Outlook 2016 can't sync mail read status from mobile phone (iOS & Android)
When I changed mail read status on mobile phone, Outlook 2016 won't update the mail read status in the meantime, but it will on Roundcube and SOGo webmail, and it work normally on Outlook 2013.

Sounds like an Outlook 2016 issue, not mail server.

Eric Yu wrote:

2.Global address book sync problem
When I add a Exchange account on iOS, it will auto sync calendar and private contacts from SOGo, how to sync public contacts on iOS from SOGo too?
When I add a Exchange account on Android, it will auto sync calendar and private contacts too, but when I use "CardDAV-Sync free" APP to sync public contacts, it only sync normally at first time and will failed afterwards, why?

What do you mean "public contacts" here?

1.After my further test, found it's the problem of new version Outlook 2016 (1807 or newer), is there any solution to solve?

2.SOGo → Address Book → Global Addressbooks → Domain Address Book
(Mail users in vmail.mailbox)

4

Re: Some sync problems

Eric Yu wrote:

1.After my further test, found it's the problem of new version Outlook 2016 (1807 or newer), is there any solution to solve?

we cannot help fix Outlook bug sad

Eric Yu wrote:

2.SOGo → Address Book → Global Addressbooks → Domain Address Book
(Mail users in vmail.mailbox)

You can try to configure SOGo to sync it in Preferences page.

----

Does my reply help a little? How about buying me a cup of coffee ($5) as an encouragement?

buy me a cup of coffee

5

Re: Some sync problems

Eric Yu wrote:

You can try to configure SOGo to sync it in Preferences page.

Thanks for your reply, but there's no related setting in Preferences page, it's a pity.

6

Re: Some sync problems

Then ask SOGo team to implement it:
https://sogo.nu/support.html#/community

----

Does my reply help a little? How about buying me a cup of coffee ($5) as an encouragement?

buy me a cup of coffee