1 Topic by pbauer

  • pbauer
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  • Posts: 3

Topic: Mails don't get forwarded if sent via mlmmj

==== REQUIRED BASIC INFO OF YOUR IREDMAIL SERVER ====
- iRedMail version (check /etc/iredmail-release): 0.9.8
- Linux/BSD distribution name and version: Debian 9.5
- Store mail accounts in which backend (LDAP/MySQL/PGSQL): MySQL
- Web server (Apache or Nginx): Nginx
- Manage mail accounts with iRedAdmin-Pro? YES (2.9.0)
- [IMPORTANT] Related original log or error message is required if you're experiencing an issue.
====

We've a customer (domain) on our server who uses the mail accounts primary to forward them to some freemail accounts (without copy to mailbox) - the same customer also uses the mailing lists (mlmmj) intensely for sending newsletter to the other accounts. Problem: mails sent via mlmmj are only delivered to the local mailboxes - no forwarding to the external mail accounts is done - also no error message in /var/log/mail.log is written. However, if you send an email from a mail client to one of theses adresses directly the forwarding works perfectly.

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Spider Email Archiver: On-Premises, lightweight email archiving software developed by iRedMail team. Supports Amazon S3 compatible storage and custom branding.

2 Reply by ZhangHuangbin

  • ZhangHuangbin
  • ZhangHuangbin
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  • Registered: 2009-05-06
  • Posts: 31,160

Re: Mails don't get forwarded if sent via mlmmj

Could you please show us full Postfix log related to this issue? We need the log for troubleshooting.

3 Reply by pbauer

  • pbauer
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  • Posts: 3

Re: Mails don't get forwarded if sent via mlmmj

ZhangHuangbin wrote:

Could you please show us full Postfix log related to this issue? We need the log for troubleshooting.

Here is the part of the Postfix log related to a test : sending test mail from my account p.bauer@austrogate.net to mailinglist@customer.com - a list consisting of 9 mail accounts ( user1 to user9@customer.com ) which all have an external forward

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4 Reply by ZhangHuangbin

  • ZhangHuangbin
  • ZhangHuangbin
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Re: Mails don't get forwarded if sent via mlmmj

No error in the log. I'm afraid that we need direct ssh access for debugging.
If it turns out it's bug of iRedMail setup, the remote support will be free, otherwise one support ticket is required. Is it ok for you?
https://www.iredmail.org/support.html

5 Reply by ZhangHuangbin

  • ZhangHuangbin
  • ZhangHuangbin
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  • Registered: 2009-05-06
  • Posts: 31,160

Re: Mails don't get forwarded if sent via mlmmj

Please try this solution, it should work perfectly for you:
https://forum.iredmail.org/post66041.html#p66041