1 Topic by keith.miller (edited by keith.miller 2018-12-16 22:49:10)

  • keith.miller
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  • Registered: 2018-12-16
  • Posts: 2

Topic: webmail not connecting

==== REQUIRED BASIC INFO OF YOUR IREDMAIL SERVER ====
- iRedMail version (check /etc/iredmail-release):
- Linux/BSD distribution name and version:
- Store mail accounts in which backend (LDAP/MySQL/PGSQL):
- Web server (Apache or Nginx):
- Manage mail accounts with iRedAdmin-Pro?
- [IMPORTANT] Related original log or error message is required if you're experiencing an issue.
====
System Information
iRedMail:  v0.9.8
iRedAdmin: v0.9.1(MySQL) 
Hostname: mx.geeksmail.com
O/S Ubuntu 18.04
Web Server: Apache
Domain name: Justourmail.com

I am able to  send and receive email via Gmail, yahoo, etc..
but the web based RoundCube will not connect from internet, it works locally by using 192.168.0.41/mail
My email server is on a different server then the webserver

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Spider Email Archiver: On-Premises, lightweight email archiving software developed by iRedMail team. Supports Amazon S3 compatible storage and custom branding.

2 Reply by ZhangHuangbin

  • ZhangHuangbin
  • ZhangHuangbin
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  • Registered: 2009-05-06
  • Posts: 30,793

Re: webmail not connecting

keith.miller wrote:

but the web based RoundCube will not connect from internet

Seems a network relevant issue: is port 80/443 open in firewall?

3 Reply by keith.miller

  • keith.miller
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  • Registered: 2018-12-16
  • Posts: 2

Re: webmail not connecting

Turns out I have two server one for email and one for web, I need to see how to direct the RoundCube application to be hosted on my webserver since all port 80 traffic goes to the webserver not the email server where RoundCube resides