1 Topic by sbignell (edited by sbignell 2019-01-15 08:15:10)

  • sbignell
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Topic: Problem with 1 Email Address on Domain

==== REQUIRED BASIC INFO OF YOUR IREDMAIL SERVER ====
- iRedMail version (check /etc/iredmail-release): 0.9.8
- Deployed with iRedMail Easy or the downloadable installer? Don't remember
- Linux/BSD distribution name and version: Centos 6
- Store mail accounts in which backend (LDAP/MySQL/PGSQL):  LDAP
- Web server (Apache or Nginx): Apache
- Manage mail accounts with iRedAdmin-Pro? Yes
- [IMPORTANT] Related original log or error message is required if you're experiencing an issue.
====

I have a domain with about 48 email accounts on it. All are fine except 1 which gives the below error when I try to modify anything on it.

Email Address: po@rpc.com.au

Error: {'matched': 'ou=Groups,domainName=rpc.com.au,o=domains,dc=iredmail,dc=onthenet,dc=com,dc=au', 'desc': 'No such object'}

----

Spider Email Archiver: On-Premises, lightweight email archiving software developed by iRedMail team. Supports Amazon S3 compatible storage and custom branding.

2 Reply by ZhangHuangbin

  • ZhangHuangbin
  • ZhangHuangbin
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  • Registered: 2009-05-06
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Re: Problem with 1 Email Address on Domain

Try this:

- Login to iRedAdmin-Pro
- Add a testing mailing list account
- Remove this testing mailing list account

Now go back to your account "po@rpc.com.au", does it work now?

3 Reply by sbignell

  • sbignell
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  • Posts: 24

Re: Problem with 1 Email Address on Domain

ZhangHuangbin wrote:

Try this:

- Login to iRedAdmin-Pro
- Add a testing mailing list account
- Remove this testing mailing list account

Now go back to your account "po@rpc.com.au", does it work now?

Hi

I tried this 2 ways.

First I added the mailing list to the account, domain users allowed to post, then deleted the list. Still had the same error message.

Then I created a mailing list, domain users allowed to post, added the user to the list, then deleted the list. Still had the same error message

Error: {'matched': 'ou=Groups,domainName=rpc.com.au,o=domains,dc=iredmail,dc=onthenet,dc=com,dc=au', 'desc': 'No such object'}

4 Reply by ZhangHuangbin

  • ZhangHuangbin
  • ZhangHuangbin
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Re: Problem with 1 Email Address on Domain

sbignell wrote:

- iRedMail version (check /etc/iredmail-release): 0.9.8
...
- Manage mail accounts with iRedAdmin-Pro? Yes

Did you go to the account profile from search result page? if yes, this is a bug of iRedAdmin-Pro-LDAP-3.1 and fixed in 3.2 and 3.3 (you should go 3.3).
Please upgrade your iRedMail and iRedAdmin-Pro to fix this issue.

5 Reply by sbignell

  • sbignell
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Re: Problem with 1 Email Address on Domain

Thanks for that. In 2 days i'm transferring the server from Centos6 / 0.9.8 / Iredadmin Pro 3.1 to the same versions on a Centos7 server. After this is done and working for a week or so I'll look at upgrading them then.