1 (edited by murali 2019-02-04 21:00:37)

Topic: Sending error from outlook and evolution

==== REQUIRED BASIC INFO OF YOUR IREDMAIL SERVER ====
- iRedMail version (check /etc/iredmail-release): 0.9.9 MARIADB edition
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====

We enabled the email services for our domain with by changing the MX record to iredmail server. Mails are  working fine with Sogo both incoming and outgoing. When we try to send mails with outlook or Evolution we are getting following error for  mails sent within our domain and also to external domains. Error occurs for all existing users .



Feb  4 14:48:58 mail postfix/submission/smtpd[3608]: connect from unknown[210.18.139.54]
Feb  4 14:48:59 mail postfix/submission/smtpd[3608]: Anonymous TLS connection established from unknown[210.18.139.54]: TLSv1.2 with cipher ECDHE-RSA-AES128-GCM-SHA256 (128/128 bits)
Feb  4 14:49:00 mail postfix/submission/smtpd[3608]: NOQUEUE: reject: RCPT from unknown[210.18.139.54]: 550 5.1.0 <user@itechservices.in>: Sender address rejected: User unknown in virtual mailbox table; from=<user@itechservices.in> to=<user1966@gmail.com> proto=ESMTP helo=<mail>
Feb  4 14:49:00 mail postfix/submission/smtpd[3608]: disconnect from unknown[210.18.139.54] ehlo=2 starttls=1 auth=1 mail=1 rcpt=0/1 quit=1 commands=6/7
Feb  4 14:49:00 mail postfix/submission/smtpd[3608]: connect from unknown[210.18.139.54]
Feb  4 14:49:01 mail postfix/submission/smtpd[3608]: Anonymous TLS connection established from unknown[210.18.139.54]: TLSv1.2 with cipher ECDHE-RSA-AES128-GCM-SHA256 (128/128 bits)
Feb  4 14:49:02 mail postfix/submission/smtpd[3608]: NOQUEUE: reject: RCPT from unknown[210.18.139.54]: 550 5.1.0 <user@itechservices.in>: Sender address rejected: User unknown in virtual mailbox table; from=<user@itechservices.in> to=<gd@itechservices.in> proto=ESMTP helo=<mail>
Feb  4 14:49:02 mail postfix/submission/smtpd[3608]: disconnect from unknown[210.18.139.54] ehlo=2 starttls=1 auth=1 mail=1 rcpt=0/1 rset=1 quit=1 commands=7/8
Feb  4 14:49:17 mail postfix/submission/smtpd[3608]: connect from unknown[210.18.139.54]
Feb  4 14:49:18 mail postfix/submission/smtpd[3608]: Anonymous TLS connection established from unknown[210.18.139.54]: TLSv1 with cipher AES128-SHA (128/128 bits)
Feb  4 14:49:19 mail postfix/submission/smtpd[3608]: NOQUEUE: reject: RCPT from unknown[210.18.139.54]: 554 5.7.1 <user1@nbtechnology.in>: Recipient address rejected: Blacklisted; from=<user@itechservices.in> to=<user1@nbtechnology.in> proto=ESMTP helo=<GDPC>
Feb  4 14:49:22 mail postfix/submission/smtpd[3608]: disconnect from unknown[210.18.139.54] ehlo=2 starttls=1 auth=1 mail=1 rcpt=0/1 quit=1 commands=6/7
Feb  4 14:52:42 mail postfix/anvil[3610]: statistics: max connection rate 3/60s for (submission:210.18.139.54) at Feb  4 14:49:17
Feb  4 14:52:42 mail postfix/anvil[3610]: statistics: max connection count 1 for (submission:210.18.139.54) at Feb  4 14:48:58
Feb  4 14:52:42 mail postfix/anvil[3610]: statistics: max cache size 1 at Feb  4 14:48:58


And we have not blacklisted any email address but it says blacklisted by our domain.

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2 (edited by murali 2019-02-04 21:00:12)

Re: Sending error from outlook and evolution

Any help for the  previous post error sending mails via smtp port 587 TLS  from  local users to local users also to external domains. Now the error shows blacklisted from local users to local users

Feb  4 17:29:10 mail postfix/submission/smtpd[9038]: Anonymous TLS connection established from unknown[210.18.139.54]: TLSv1.2 with cipher ECDHE-RSA-AES128-GCM-SHA256 (128/128 bits)
Feb  4 17:29:11 mail postfix/submission/smtpd[9038]: NOQUEUE: reject: RCPT from unknown[210.18.139.54]: 554 5.7.1 <user@itechservices.in>: Recipient address rejected: Blacklisted; from=<user1@itechservices.in> to=<user@itechservices.in> proto=ESMTP helo=<mail>
Feb  4 17:29:11 mail postfix/submission/smtpd[9038]: lost connection after RCPT from unknown[210.18.139.54]
Feb  4 17:29:11 mail postfix/submission/smtpd[9038]: disconnect from unknown[210.18.139.54] ehlo=2 starttls=1 auth=1 mail=1 rcpt=0/1 commands=5/6
Feb  4 17:29:13 mail postfix/submission/smtpd[9038]: connect from unknown[210.18.139.54]
Feb  4 17:29:14 mail postfix/submission/smtpd[9038]: Anonymous TLS connection established from unknown[210.18.139.54]: TLSv1.2 with cipher ECDHE-RSA-AES128-GCM-SHA256 (128/128 bits)
Feb  4 17:29:15 mail postfix/submission/smtpd[9038]: NOQUEUE: reject: RCPT from unknown[210.18.139.54]: 554 5.7.1 <user@itechservices.in>: Recipient address rejected: Blacklisted; from=<user1@itechservices.in> to=<user@itechservices.in> proto=ESMTP helo=<mail>
Feb  4 17:29:15 mail postfix/submission/smtpd[9038]: lost connection after RCPT from unknown[210.18.139.54]
Feb  4 17:29:15 mail postfix/submission/smtpd[9038]: disconnect from unknown[210.18.139.54] ehlo=2 starttls=1 auth=1 mail=1 rcpt=0/1 rset=1 commands=6/7
Feb  4 17:32:35 mail postfix/anvil[9041]: statistics: max connection rate 4/60s for (submission:210.18.139.54) at Feb  4 17:26:53
Feb  4 17:32:35 mail postfix/anvil[9041]: statistics: max connection count 1 for (submission:210.18.139.54) at Feb  4 17:26:30
Feb  4 17:32:35 mail postfix/anvil[9041]: statistics: max cache size 1 at Feb  4 17:26:30

3

Re: Sending error from outlook and evolution

murali wrote:

Feb  4 14:49:00 mail postfix/submission/smtpd[3608]: NOQUEUE: reject: RCPT from unknown[210.18.139.54]: 550 5.1.0 <user@itechservices.in>: Sender address rejected: User unknown in virtual mailbox table; from=<user@itechservices.in> to=<user1966@gmail.com> proto=ESMTP helo=<mail>

Sender address "user@itechservices.in" does not exist.

murali wrote:

Feb  4 17:29:11 mail postfix/submission/smtpd[9038]: NOQUEUE: reject: RCPT from unknown[210.18.139.54]: 554 5.7.1 <user@itechservices.in>: Recipient address rejected: Blacklisted; from=<user1@itechservices.in> to=<user@itechservices.in> proto=ESMTP helo=<mail>

You blacklisted yourself?