1 Topic by Craos

  • Craos
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  • Registered: 2018-03-29
  • Posts: 2

Topic: Login problems with iOS

==== REQUIRED BASIC INFO OF YOUR IREDMAIL SERVER ====
- iRedMail version (check /etc/iredmail-release):  v0.9.7
- Deployed with iRedMail Easy or the downloadable installer? installer
- Linux/BSD distribution name and version: Centos 7
- Store mail accounts in which backend (LDAP/MySQL/PGSQL): MySQL
- Web server (Apache or Nginx): Apache
- Manage mail accounts with iRedAdmin-Pro? No
- [IMPORTANT] Related original log or error message is required if you're experiencing an issue.
====

Hi, my server works great with Windows and Android clients. Unfortunately, the iOS mail client says: "Cannot verify server identity". It shows the server certificate, but there is no option "Trust". Please, could anybody help me with the issue?

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Spider Email Archiver: On-Premises, lightweight email archiving software developed by iRedMail team. Supports Amazon S3 compatible storage and custom branding.

2 Reply by ZhangHuangbin

  • ZhangHuangbin
  • ZhangHuangbin
  • iRedMail Developers
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  • Registered: 2009-05-06
  • Posts: 30,770

Re: Login problems with iOS

Get a free ssl cert from LetsEncrypt to make all clients happy:
https://docs.iredmail.org/letsencrypt.html

3 Reply by Craos

  • Craos
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  • Registered: 2018-03-29
  • Posts: 2

Re: Login problems with iOS

Thanks a lot ZhangHuangbin. Unfortunately, it's just part of the solution. Apple removed "Trust" option from their certificate settings options. Finally, I was able to solve it like this:

1) Install LetsEncrypt certificate ( on other hand it doesn't matter, which free certificate )
2) Send ti to another account on an Apple device with the newest iOS ( fullchain.pem file from LetsEncrypt )
3) Click the certificate in the email on the Apple device => install it -> add it to trust ones

After this, it started to work.