1 Topic by andromedax

  • andromedax
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  • Registered: 2019-01-27
  • Posts: 4

Topic: Roundcube spits "SERVICE CURRENTLY NOT AVAILABLE! Error No. [600]"

==== REQUIRED BASIC INFO OF YOUR IREDMAIL SERVER ====
- iRedMail version (check /etc/iredmail-release): 0.9.9
- Deployed with iRedMail Easy or the downloadable installer? iRedMail Easy
- Linux/BSD distribution name and version:  Ubuntu
- Store mail accounts in which backend (LDAP/MySQL/PGSQL): MySQL
- Web server (Apache or Nginx):Nginx
- Manage mail accounts with iRedAdmin-Pro? iRedAdmin-Pro
- [IMPORTANT] Related original log or error message is required if you're experiencing an issue.
====

After updating to latest release 0.9.9 and iRedAdmin Pro  3.1 some users experience Roundcube error:
SERVICE CURRENTLY NOT AVAILABLE!
Error No. [600]

This happens to some emails only, not sure why. Anyone else having this issue? Some posts were talking that it could be enigma related.

----

Spider Email Archiver: On-Premises, lightweight email archiving software developed by iRedMail team. Supports Amazon S3 compatible storage and custom branding.

2 Reply by ZhangHuangbin

  • ZhangHuangbin
  • ZhangHuangbin
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  • Registered: 2009-05-06
  • Posts: 31,091

Re: Roundcube spits "SERVICE CURRENTLY NOT AVAILABLE! Error No. [600]"

Any relevant error in Roundcube log file? it logs to /var/log/roundcube/roundcube.log if it's deployed with iRedMail Easy.

3 Reply by andromedax (edited by andromedax 2019-02-19 18:20:32)

  • andromedax
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  • Registered: 2019-01-27
  • Posts: 4

Re: Roundcube spits "SERVICE CURRENTLY NOT AVAILABLE! Error No. [600]"

Hey, there are no log files for it in /var/log/. Error keeps appearing...

Goind to Settigns and PGP gives me:
Application Error (600): Enigma plugin: Keys directory isn't writeable: /opt/www/roundcubemail/plugins/enigma/home

Files in folder are owned by
drwxr-----  2 www-data root
the folder itself is root:www-data


UPDATE:
Yep, the problem was the owner....
home has to be owned by www-data in first place, not root. Not it works fine. Thanks!