1 Topic by bryan@answersit.ca

  • bryan@answersit.ca
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  • Registered: 2019-03-02
  • Posts: 2

Topic: Session expired error

==== REQUIRED BASIC INFO OF YOUR IREDMAIL SERVER ====
- iRedMail version (check /etc/iredmail-release): 0.9.2
- Deployed with iRedMail Easy or the downloadable installer? Unsure
- Linux/BSD distribution name and version: Ubuntu 14.04.3 LTS
- Store mail accounts in which backend (LDAP/MySQL/PGSQL): MySQL
- Web server (Apache or Nginx): Apache
- Manage mail accounts with iRedAdmin-Pro? Yes
- [IMPORTANT] Related original log or error message is required if you're experiencing an issue.
====

When I go to log in to iredmailadmin pro, i receive a message Error: session-expired, please re-login.

This happens repeatedly, even when I attempt to re-login.

Any suggestions?

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Spider Email Archiver: On-Premises, lightweight email archiving software developed by iRedMail team. Supports Amazon S3 compatible storage and custom branding.

2 Reply by bryan@answersit.ca

  • bryan@answersit.ca
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  • Registered: 2019-03-02
  • Posts: 2

Re: Session expired error

Saw another post in the forum and figured out the issue - our connection to the internet is through a load balancing router, so the source IP was changing. Changed to hotspotting off my phone and the problem resolved immediately. Can ignore original post!