1 Topic by taich

  • taich
  • Member
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  • Registered: 2018-08-11
  • Posts: 4

Topic: mails moved to junk

==== REQUIRED BASIC INFO OF YOUR IREDMAIL SERVER ====
- iRedMail version (check /etc/iredmail-release):
0.9.9 Upgraded by Zhang Huangbin on Feb 22, 2019.
0.9.8 PGSQL edition.
- Deployed with iRedMail Easy or the downloadable installer?
- Linux/BSD distribution name and version: Ubuntu 16.04
- Store mail accounts in which backend (LDAP/MySQL/PGSQL):
- Web server (Apache or Nginx):
- Manage mail accounts with iRedAdmin-Pro? yes
- [IMPORTANT] Related original log or error message is required if you're experiencing an issue.
====
Mails are move from INBOX to Junk. I already turned off Spam detection. Even if I move back a message from Junk to INBOX a few minutes later it is again moved to Junk.

This behavior is unwanted, I hate it.
I want to turn this completly off.
Where can I do that?

/var/vmail/sieve/dovecot.sieve already adjusted.

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dovecot.sieve 127 b, 1 downloads since 2019-04-23 

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Spider Email Archiver: On-Premises, lightweight email archiving software developed by iRedMail team. Supports Amazon S3 compatible storage and custom branding.

2 Reply by ZhangHuangbin

  • ZhangHuangbin
  • ZhangHuangbin
  • iRedMail Developers
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  • Registered: 2009-05-06
  • Posts: 31,088

Re: mails moved to junk

- Do you use webmail and the "spam" was moved to Junk folder automatically? Or use MUA like Outlook/Thunderbird?
- Do you have personal sieve rules which moves spam to Junk folder? Please double check with Roundcube webmail: Settings -> Filters.