1 Topic by patrick.stuart (edited by patrick.stuart 2019-05-08 12:43:21)

  • patrick.stuart
  • Member
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  • Registered: 2019-02-18
  • Posts: 4

Topic: AutoResponder Refuses To Work Properly

==== REQUIRED BASIC INFO OF YOUR IREDMAIL SERVER ====
- iRedMail version (check /etc/iredmail-release):
iredmail-0.9.9
- Deployed with iRedMail Easy or the downloadable installer?
downloadable installer
- Linux/BSD distribution name and version:
Ubuntu 18.04
- Store mail accounts in which backend (LDAP/MySQL/PGSQL):
MariaDB
- Web server (Apache or Nginx
Nginx
- Manage mail accounts with iRedAdmin-Pro?
No
- [IMPORTANT] Related original log or error message is required if you're experiencing an issue.
====

Vacation AutoResponder does not work when I go to send messages, it will discard the message but wont send the message to the recipient who replied. I should also mention that the autoresponder has not sent a single auto response since i set it up.

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Spider Email Archiver: On-Premises, lightweight email archiving software developed by iRedMail team. Supports Amazon S3 compatible storage and custom branding.

2 Reply by ZhangHuangbin

  • ZhangHuangbin
  • ZhangHuangbin
  • iRedMail Developers
  • Offline
  • Registered: 2009-05-06
  • Posts: 30,793

Re: AutoResponder Refuses To Work Properly

- Please turn on debug mode in Dovecot first, then send a testing email to a user who has vacation enabled.
- Copy all log lines in /var/log/dovecot/*.log which are relevant to this testing email, and paste here for troubleshooting.

Of course you're free to replace the real domain name by something like "example.com" to hide sensitive info before pasting here.