Topic: Internal Server Error even with patch applied
==== REQUIRED BASIC INFO OF YOUR IREDMAIL SERVER ====
- iRedMail version (check /etc/iredmail-release): 0.9.9
- Deployed with iRedMail Easy or the downloadable installer? NO
- Linux/BSD distribution name and version: Debian 9
- Store mail accounts in which backend (LDAP/MySQL/PGSQL): MariaDB
- Web server (Apache or Nginx): Nginx
- Manage mail accounts with iRedAdmin-Pro? YES 3.4
- [IMPORTANT] Related original log or error message is required if you're experiencing an issue.
====
Hello,
I am experiencing Internal Server Error on new installation of iRedMail 0.9.9 with iRedAdmin Pro 3.4, users manually migrated from old installation, it worked for a while but suddenly stopped with Internal Server Errors on most functions (Preferences, Add user etc.). Applied the patch from https://forum.iredmail.org/topic15618-i … npro.html, helped for a minute but stopped working again. Incoming and outgoing emails work fine, just iRedAdmin management has problems. This log may be relevant?
root@mx:/opt/www/iredadmin# patch -p1 < patch_001
patching file libs/iredutils.pyMay 8 02:37:47 mx uwsgi: 127.0.0.1:7790 [pid: 1664|app: 0|req: 25/51] 127.0.0.1 () {32 vars in 586 bytes} [Wed May 8 02:37:47 2019] GET /api/subscriber/postmaster@domain.cas.cz/subscribed?query_all_lists=no&email_only=yes => generated 70 bytes in 0 msecs (HTTP/1.1 200) 1 headers in 51 bytes (2 switches on core 0)
May 8 02:37:47 mx uwsgi: 127.0.0.1:7790 [pid: 1661|app: 0|req: 27/52] 127.0.0.1 () {32 vars in 584 bytes} [Wed May 8 02:37:47 2019] GET /api/subscriber/postmaster@domain.cas.cz/subscribed?query_all_lists=no&email_only=no => generated 70 bytes in 0 msecs (HTTP/1.1 200) 1 headers in 51 bytes (2 switches on core 0)
May 8 02:37:48 mx uwsgi: Traceback (most recent call last):#012 File "/usr/lib/python2.7/dist-packages/web/application.py", line 239, in process#012 return self.handle()#012 File "/usr/lib/python2.7/dist-packages/web/application.py", line 230, in handle#012 return self._delegate(fn, self.fvars, args)#012 File "/usr/lib/python2.7/dist-packages/web/application.py", line 462, in _delegate#012 return handle_class(cls)#012 File "/usr/lib/python2.7/dist-packages/web/application.py", line 438, in handle_class#012 return tocall(*args)#012 File "/opt/www/iRedAdmin-Pro-SQL-3.4/controllers/sql/user.py", line 477, in GET#012 msg=form.get('msg'),#012 File "/opt/www/iRedAdmin-Pro-SQL-3.4/libs/iredbase.py", line 179, in render_template#012 return jinja_env.get_template(template_name).render(context)#012 File "/usr/lib/python2.7/dist-packages/jinja2/environment.py", line 989, in render#012 return self.environment.handle_exception(exc_info, True)#012 File "/usr/lib/python2.7/dist-packages/jinja2/environment.py", line 754, in handle_exception#012 reraise(exc_type, exc_value, tb)#012 File "/opt/www/iRedAdmin-Pro-SQL-3.4/libs/../templates/default/sql/user/profile.html", line 46, in top-level template code#012 {% from "macros/msg_handlers.html" import user_msg_handler with context %}#012TypeError: unsupported operand type(s) for -=: 'unicode' and 'int'
May 8 02:37:48 mx uwsgi:
May 8 02:37:48 mx uwsgi: mail.domain.cas.cz [pid: 1723|app: 1|req: 30/146] 147.231.28.11 () {52 vars in 1057 bytes} [Wed May 8 02:37:47 2019] GET /iredadmin/profile/user/general/postmaster@domain.cas.cz => generated 21 bytes in 982 msecs (HTTP/1.1 500) 3 headers in 190 bytes (2 switches on core 0)
May 8 02:37:50 mx uwsgi: 127.0.0.1:7790 [pid: 1661|app: 0|req: 28/53] 127.0.0.1 () {32 vars in 586 bytes} [Wed May 8 02:37:50 2019] GET /api/subscriber/postmaster@domain.cas.cz/subscribed?query_all_lists=no&email_only=yes => generated 70 bytes in 0 msecs (HTTP/1.1 200) 1 headers in 51 bytes (2 switches on core 0)
May 8 02:37:50 mx uwsgi: 127.0.0.1:7790 [pid: 1661|app: 0|req: 29/54] 127.0.0.1 () {32 vars in 584 bytes} [Wed May 8 02:37:50 2019] GET /api/subscriber/postmaster@domain.cas.cz/subscribed?query_all_lists=no&email_only=no => generated 70 bytes in 0 msecs (HTTP/1.1 200) 1 headers in 51 bytes (2 switches on core 0)
May 8 02:37:51 mx uwsgi: Traceback (most recent call last):#012 File "/usr/lib/python2.7/dist-packages/web/application.py", line 239, in process#012 return self.handle()#012 File "/usr/lib/python2.7/dist-packages/web/application.py", line 230, in handle#012 return self._delegate(fn, self.fvars, args)#012 File "/usr/lib/python2.7/dist-packages/web/application.py", line 462, in _delegate#012 return handle_class(cls)#012 File "/usr/lib/python2.7/dist-packages/web/application.py", line 438, in handle_class#012 return tocall(*args)#012 File "/opt/www/iRedAdmin-Pro-SQL-3.4/controllers/sql/user.py", line 477, in GET#012 msg=form.get('msg'),#012 File "/opt/www/iRedAdmin-Pro-SQL-3.4/libs/iredbase.py", line 179, in render_template#012 return jinja_env.get_template(template_name).render(context)#012 File "/usr/lib/python2.7/dist-packages/jinja2/environment.py", line 989, in render#012 return self.environment.handle_exception(exc_info, True)#012 File "/usr/lib/python2.7/dist-packages/jinja2/environment.py", line 754, in handle_exception#012 reraise(exc_type, exc_value, tb)#012 File "/opt/www/iRedAdmin-Pro-SQL-3.4/libs/../templates/default/sql/user/profile.html", line 46, in top-level template code#012 {% from "macros/msg_handlers.html" import user_msg_handler with context %}#012TypeError: unsupported operand type(s) for -=: 'unicode' and 'int'
May 8 02:37:51 mx uwsgi:
May 8 02:37:51 mx uwsgi: mail.domain.cas.cz [pid: 1723|app: 1|req: 31/147] 147.231.28.11 () {52 vars in 1057 bytes} [Wed May 8 02:37:50 2019] GET /iredadmin/profile/user/general/postmaster@domain.cas.cz => generated 21 bytes in 983 msecs (HTTP/1.1 500) 3 headers in 190 bytes (2 switches on core 0)----
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