1 Topic by alain

  • alain
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  • From: Laval, QC
  • Registered: 2018-06-24
  • Posts: 27

Topic: Email received in spam folder

* Info: v0.9.9, iRedMail Easy install, Debian9, MYSQL, NGINX

Hello, Sometimes my email are received in the spam folder of the people.
I have these records: spf. dmark & dkim. For my email domain and server domain.

I'm I missing something?

Best

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2 Reply by Neutro

  • Neutro
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  • Registered: 2014-03-17
  • Posts: 123

Re: Email received in spam folder

Salut,

https://www.mail-tester.com/

Check if your sent emails have 10/10

Register your domain here: https://postmaster.google.com

Check best practices here:

https://support.google.com/mail/answer/6227174

https://sendersupport.olc.protection.outlook.com/pm/

If you're hosting a cheap VPS / dedicated server your IP range is probably flagged as spam because your neighbours are also renting servers to send spam big_smile

If you did all you could and still get your mail in spam folder, just ask people to mark your e-mails as "not spam", your domain / server rating will improve over time and one day they won't be in spam folder wink

3 Reply by alain

  • alain
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  • From: Laval, QC
  • Registered: 2018-06-24
  • Posts: 27

Re: Email received in spam folder

Thank you so much Neutro!!

My DKIM DNS had invalid syntax...

Best

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