1 Topic by JotaRex

  • JotaRex
  • Member
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  • Registered: 2017-08-30
  • Posts: 4

Topic: yandex

==== REQUIRED BASIC INFO OF YOUR IREDMAIL SERVER ====
- iRedMail version v0.9.7
- Deployed by downloadable installer
- Linux/BSD distribution name and version: Debian 9.9
- Store mail accounts in which backend MySQL
- Web server (Apache or Nginx): Nginx
- Manage mail accounts with iRedAdmin-Pro? - NO v0.8 (MySQL)
====

I'm not receiving mails from yandex servers

I'm able to send mails to any server also to @yandex.com

But I can not receive emails from

@yandex.com  (yandex.com mail is handled by 10 mx.yandex.ru.)
@rhprime.srv.br  (rhprime.srv.br mail is handled by 10 mx.yandex.net.)
@baliz.com.br (baliz.com.br mail is handled by 10 mx.yandex.net.)
@gestaocontabilidade.srv.br (gestaocontabilidade.srv.br mail is handled by 10 mx.yandex.net.)


I've made another server, with another domain, in the digital ocean, aonther one on Amazon, and it's working normally.

These networks are /etc/postfix/postscreen_access.cidr

5.45.192.0/18 permit
37.140.128.0/18 permit
87.250.250.0/24 permit
77.88.28.0/22 permit
93.158.134.0/24 permit

No logs are generated when I receive emails from yandex. I just dont receive.

I have no more ideias what can do  ;(

Any ideas?

----

Spider Email Archiver: On-Premises, lightweight email archiving software developed by iRedMail team. Supports Amazon S3 compatible storage and custom branding.

2 Reply by Neutro

  • Neutro
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  • Registered: 2014-03-17
  • Posts: 123

Re: yandex

Search your server firewall logs for yandex mail server's IP.

If you see them then inspect the logs further to understand what's happening on your server.

If you can't find any then your server hoster firewall is probably blocking these IP, denying your server from receiving the data. Check the assistance documents from your server hoster about this and if needed open a support ticket to them about it.

If that's the case they'll probably wont change their firewall policy just for you anyway, but at least they'll confirm they block yandex IPs. In that case the only solution you have is to change your server host wink

3 Reply by ZhangHuangbin

  • ZhangHuangbin
  • ZhangHuangbin
  • iRedMail Developers
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  • Registered: 2009-05-06
  • Posts: 31,091

Re: yandex

Do you have correct A, MX DNS records for your mail domain?