1 Topic by nuwinfo

  • nuwinfo
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Topic: Received and sent emails not visible

==== REQUIRED BASIC INFO OF YOUR IREDMAIL SERVER ====
- iRedMail version (check /etc/iredmail-release): 0.9.9
- Deployed with iRedMail Easy or the downloadable installer?: Installer
- Linux/BSD distribution name and version: Debian 9.11
- Store mail accounts in which backend (LDAP/MySQL/PGSQL): MySQL
- Web server (Apache or Nginx): Nginx
- Manage mail accounts with iRedAdmin-Pro?: Yes
- [IMPORTANT] Related original log or error message is required if you're experiencing an issue.
====
I can't see the list of sent and received emails (see screenshots). This is since 0.9.7.
Can anyone help?

Regards
Peter

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Spider Email Archiver: On-Premises, lightweight email archiving software developed by iRedMail team. Supports Amazon S3 compatible storage and custom branding.

2 Reply by ZhangHuangbin

  • ZhangHuangbin
  • ZhangHuangbin
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Re: Received and sent emails not visible

Try this:

- Login to iRedAdmin-Pro as global admin
- Delete or release quarantined mails, make sure no quarantined mails left.
- Run SQL commands as root user:

USE amavisd;
TRUNCATE quarantine;
TRUNCATE msgrcpt;
TRUNCATE msgs;
TRUNCATE maddr;

Now it should be fine.

Also, make sure you're running the latest iRedAdmin-Pro.

3 Reply by nuwinfo

  • nuwinfo
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Re: Received and sent emails not visible

ZhangHuangbin wrote:

Try this:

- Login to iRedAdmin-Pro as global admin
- Delete or release quarantined mails, make sure no quarantined mails left.
- Run SQL commands as root user:

USE amavisd;
TRUNCATE quarantine;
TRUNCATE msgrcpt;
TRUNCATE msgs;
TRUNCATE maddr;

Now it should be fine.

Also, make sure you're running the latest iRedAdmin-Pro.

Unfortunately this didn't help. I did as mentioned above and sent a test mail. The result is the same (see screenshot).

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4 Reply by ZhangHuangbin

  • ZhangHuangbin
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Re: Received and sent emails not visible

Could you please show me output of SQL commands below (run as SQL root user):

USE amavisd;
DESC maddr;

5 Reply by nuwinfo

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Re: Received and sent emails not visible

Sorry for thew late reply - here it is:

MariaDB [amavisd]> DESC maddr;
+---------------+---------------------+------+-----+---------+----------------+
| Field         | Type                | Null | Key | Default | Extra          |
+---------------+---------------------+------+-----+---------+----------------+
| partition_tag | int(11)             | YES  | MUL | 0       |                |
| id            | bigint(20) unsigned | NO   | PRI | NULL    | auto_increment |
| email         | varbinary(255)      | NO   | MUL | NULL    |                |
| domain        | varchar(255)        | NO   | MUL | NULL    |                |
+---------------+---------------------+------+-----+---------+----------------+
4 rows in set (0.00 sec)

6 Reply by ZhangHuangbin

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Re: Received and sent emails not visible

Your "maddr" table doesn't have column "email_raw", this is introduced in iRedMail-0.9.8, so it's quite obvious that you missed this step while upgrading your iRedMail server.
https://docs.iredmail.org/upgrade.iredm … xtension_1

7 Reply by nuwinfo

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Re: Received and sent emails not visible

ZhangHuangbin wrote:

Your "maddr" table doesn't have column "email_raw", this is introduced in iRedMail-0.9.8, so it's quite obvious that you missed this step while upgrading your iRedMail server.
https://docs.iredmail.org/upgrade.iredm … xtension_1

Thanks a lot - this did the trick.