==== REQUIRED BASIC INFO OF YOUR IREDMAIL SERVER ====
- iRedMail version (check /etc/iredmail-release):
- Deployed with iRedMail Easy or the downloadable installer?
- Linux/BSD distribution name and version:
- Store mail accounts in which backend (LDAP/MySQL/PGSQL):
- Web server (Apache or Nginx):
- Manage mail accounts with iRedAdmin-Pro?
- [IMPORTANT] Related original log or error message is required if you're experiencing an issue.
====

0.9.7 / Ubuntu 16 / Apache and MySQL

I have a single user (my wife!) who has problems with roundcube.  It won't load her Inbox.

In the past I have deleted from her Maildir directory the file: dovecot.index.cache and let dovecot rebuild the file and 'poof' the mailbox will load.

I'm trying that again, but it isn't working.  Instead, the index file keeps growing (5-6 times it's former size).

Is it possible to delete the dovecot.index file as well and hope it rebuilds correctly?

Any other steps I can take?

Andrew