1 (edited by nicolaspujol 2020-04-15 18:09:56)

Topic: [SOLVED] Temporary internal error

==== REQUIRED BASIC INFO OF YOUR IREDMAIL SERVER ====
- iRedMail version (check /etc/iredmail-release): 1.1
- Deployed with iRedMail Easy or the downloadable installer? downloadable installer
- Linux/BSD distribution name and version: Debian 8.3.0
- Store mail accounts in which backend (LDAP/MySQL/PGSQL): MySQL
- Web server (Apache or Nginx): Nginx
- Manage mail accounts with iRedAdmin-Pro? no
- [IMPORTANT] Related original log or error message is required if you're experiencing an issue.
====

Hi,

When email are received I have an error in log: Recipient address rejected: Temporary internal error;

This is a new install I finish yesterday when I migrate mails from a previous server ; with Let's encryp keys and database from 0.9.9 I was previously updated to 1.0 then 1.1 too.

Right now pretty all thinks works :

  • Roundcube and SOGO: login and previous email are displayed

  • Users can send email to everybody

  • Users can only receive email from their collegues

   
   So the only thing that don't work is receive email from external. That's pretty bad :-(
   
When I look at maillog :

# cat /var/log/maillog
Apr 14 19:13:40 mail postfix/postscreen[5486]: CONNECT from [46.105.67.112]:58538 to [192.168.1.4]:25
Apr 14 19:13:40 mail postfix/postscreen[5486]: PASS OLD [46.105.67.112]:58538
Apr 14 19:13:41 mail postfix/smtpd[5500]: connect from mail.ggi-immo.com[46.105.67.112]
Apr 14 19:13:41 mail postfix/smtpd[5500]: Anonymous TLS connection established from mail.ggi-immo.com[46.105.67.112]: TLSv1.2 with cipher ECDHE-RSA-AES256-SHA384 (256/256 bits)
Apr 14 19:13:41 mail postfix/smtpd[5500]: NOQUEUE: reject: RCPT from mail.ggi-immo.com[46.105.67.112]: 450 4.7.1 <jeanpierre@my_secret_domain.fr>: Recipient address rejected: Temporary internal error; from=<secret_user@ggi-immo.com> to=<jeanpierre@my_secret_domain> proto=ESMTP helo=<mail.ggi-immo.com>
Apr 14 19:13:41 mail postfix/smtpd[5500]: disconnect from mail.ggi-immo.com[46.105.67.112] ehlo=2 starttls=1 mail=1 rcpt=0/1 quit=1 commands=5/6
Apr 14 19:14:42 mail postfix/postscreen[5486]: CONNECT from [46.105.67.112]:58550 to [192.168.1.4]:25
Apr 14 19:14:42 mail postfix/postscreen[5486]: PASS OLD [46.105.67.112]:58550
Apr 14 19:14:42 mail postfix/smtpd[5500]: connect from mail.ggi-immo.com[46.105.67.112]
Apr 14 19:14:42 mail postfix/smtpd[5500]: Anonymous TLS connection established from mail.ggi-immo.com[46.105.67.112]: TLSv1.2 with cipher ECDHE-RSA-AES256-SHA384 (256/256 bits)
Apr 14 19:14:42 mail postfix/smtpd[5500]: NOQUEUE: reject: RCPT from mail.ggi-immo.com[46.105.67.112]: 450 4.7.1 <jeanpierre@my_secret_domain.fr>: Recipient address rejected: Temporary internal error; from=<secret_user@ggi-immo.com> to=<jeanpierre@my_secret_domain.fr> proto=ESMTP helo=<mail.ggi-immo.com>
Apr 14 19:14:42 mail postfix/smtpd[5500]: disconnect from mail.ggi-immo.com[46.105.67.112] ehlo=2 starttls=1 mail=1 rcpt=0/1 quit=1 commands=5/6

I don't know where the error come from? Do you have an idea to help me?

----

Spider Email Archiver: On-Premises, lightweight email archiving software developed by iRedMail team. Supports Amazon S3 compatible storage and custom branding.

2

Re: [SOLVED] Temporary internal error

In the file: /var/log/dovecot/dovecot.log I had errors like

 Unknown column 'mailbox.enablequota-status' 

I add the column in the vmail.mailbox table like explained:

https://docs.iredmail.org/upgrade.iredm … b-backends

The error was due I migrate a backup from an old database without the new column.

Thanks for the support I had in private from a support ticket with Zhang Huangbin at iRedmail staff his help was very quickly: https://www.iredmail.org/support.html

3

Re: [SOLVED] Temporary internal error

Thanks for purchasing our support ticket. big_smile