1 Topic by NovaWuff

  • NovaWuff
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  • Registered: 2020-04-11
  • Posts: 7

Topic: Unable to receive mail

==== REQUIRED BASIC INFO OF YOUR IREDMAIL SERVER ====
- iRedMail version : "1.2 MARIADB Edition"
- Deployed with iRedMail Easy
- Linux/BSD distribution name and version: Ubuntu 18.04
- Web server (Apache or Nginx): Nginx
- Manage mail accounts with iRedAdmin-Pro? NO
- [IMPORTANT] Related original log or error message is required if you're experiencing an issue.
====

I am having issues with my iredmail setup, I am able to send emails out absolutely fine, however to test it, I emailed myself using my outlook email.. nothing comes through, however I used a website to test the email (Wormly SMTP) and they come through just fine, I also tried GMAIL as a final resort and it still didn't work

Overall I'm having a great experience so far, just issues receiving mail!

I look forward to any help that can be brought upon this issue! smile

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Spider Email Archiver: On-Premises, lightweight email archiving software developed by iRedMail team. Supports Amazon S3 compatible storage and custom branding.

2 Reply by ZhangHuangbin

  • ZhangHuangbin
  • ZhangHuangbin
  • iRedMail Developers
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  • Registered: 2009-05-06
  • Posts: 30,792

Re: Unable to receive mail

Any related log in Postfix log file (/var/log/maillog)?
If Outlook/GMAIL connected to your server through port 25, Postfix will log something. We need the log for troubleshooting.

3 Reply by PaulCahill

  • PaulCahill
  • PaulCahill
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  • From: Northern KY, USA
  • Registered: 2018-06-02
  • Posts: 49

Re: Unable to receive mail

https://mxtoolbox.com/diagnostic.aspx <-- test the connection to your mail server.
https://mxtoolbox.com/domain  <--make sure your domain is setup properly.

These are useful when testing a mail server.

PaulCahill's Website