1 Topic by sergiocesar

  • sergiocesar
  • Member
  • Offline
  • Registered: 2014-04-28
  • Posts: 94

Topic: maillist html footer not working

==== REQUIRED BASIC INFO OF YOUR IREDMAIL SERVER ====
- iRedMail version (check /etc/iredmail-release):
- Deployed with iRedMail Easy or the downloadable installer?
- Linux/BSD distribution name and version:
- Store mail accounts in which backend (LDAP/MySQL/PGSQL):
- Web server (Apache or Nginx):
- Manage mail accounts with iRedAdmin-Pro?
- [IMPORTANT] Related original log or error message is required if you're experiencing an issue.
====
New installation, I added a footer to the html footer block in the configuration but
nothing show on any email sent by the list.
the text block works OK

----

Spider Email Archiver: On-Premises, lightweight email archiving software developed by iRedMail team. Supports Amazon S3 compatible storage and custom branding.

2 Reply by ZhangHuangbin

  • ZhangHuangbin
  • ZhangHuangbin
  • iRedMail Developers
  • Offline
  • Registered: 2009-05-06
  • Posts: 31,088

Re: maillist html footer not working

Any related error in Postfix log file?

3 Reply by sergiocesar

  • sergiocesar
  • Member
  • Offline
  • Registered: 2014-04-28
  • Posts: 94

Re: maillist html footer not working

ZhangHuangbin wrote:

Any related error in Postfix log file?

No errors in postfix.
I was expecting the html code I added in the " Footer text (HTML format)" box to show in the email sent to members just the same way as the text I added in the "Footer text (plain text format)" that does show fine.

Why would post fix reject or error for things in the body of the message?

4 Reply by ZhangHuangbin

  • ZhangHuangbin
  • ZhangHuangbin
  • iRedMail Developers
  • Offline
  • Registered: 2009-05-06
  • Posts: 31,088

Re: maillist html footer not working

The program used to insert disclaimer text/html may fail for some reason, that's why we need to check log.
Could you please try to send a new testing email and check /var/log/maillog?

5 Reply by sergiocesar

  • sergiocesar
  • Member
  • Offline
  • Registered: 2014-04-28
  • Posts: 94

Re: maillist html footer not working

ZhangHuangbin wrote:

The program used to insert disclaimer text/html may fail for some reason, that's why we need to check log.
Could you please try to send a new testing email and check /var/log/maillog?

No errors found inthe maillog.
all members did receive the email OK with all other text and body content but no HTML footer.
I try adding both, text footer and html footer, the text only is there but no html.

6 Reply by ZhangHuangbin

  • ZhangHuangbin
  • ZhangHuangbin
  • iRedMail Developers
  • Offline
  • Registered: 2009-05-06
  • Posts: 31,088

Re: maillist html footer not working

Which linux distribution and release are you running?

7 Reply by sergiocesar

  • sergiocesar
  • Member
  • Offline
  • Registered: 2014-04-28
  • Posts: 94

Re: maillist html footer not working

I am sorry I though I had filled in the info
- iRedMail version (check /etc/iredmail-release): 1.2.1
- Deployed with iRedMail Easy or the downloadable installer? installer
- Linux/BSD distribution name and version: centos 8
- Store mail accounts in which backend (LDAP/MySQL/PGSQL): mysql
- Web server (Apache or Nginx): nginx
- Manage mail accounts with iRedAdmin-Pro? yes

8 Reply by ZhangHuangbin

  • ZhangHuangbin
  • ZhangHuangbin
  • iRedMail Developers
  • Offline
  • Registered: 2009-05-06
  • Posts: 31,088

Re: maillist html footer not working

I cannot reproduce this issue on my local CentOS 8 VM.

What's your full HTML footer?

9 Reply by sergiocesar

  • sergiocesar
  • Member
  • Offline
  • Registered: 2014-04-28
  • Posts: 94

Re: maillist html footer not working

----------------
test
<FONT color=red> This is a red footer<BR>
This is a test mailist on the new iredmail system
</FONT> in html<P>
----------------