Topic: Issue with delay in messages to hotmail or outlook servers
==== REQUIRED BASIC INFO OF YOUR IREDMAIL SERVER ====
- iRedMail version (check /etc/iredmail-release): 1.2.1 MARIADB edition.
- Deployed with iRedMail Easy or the downloadable installer? downloadable installer
- Linux/BSD distribution name and version: CentOS Linux release 8.2.2004 (Core)
- Store mail accounts in which backend (LDAP/MySQL/PGSQL): MySQL
- Web server (Apache or Nginx): Nginx
- Manage mail accounts with iRedAdmin-Pro? iRedAdmin-Pro 4.3 (MySQL)
- [IMPORTANT] Related original log or error message is required if you're experiencing an issue.
====
Hello,
in our server we have delays in messages sent to the hotmail or outlook servers. The messages are received 7 to 20 minutes after. in the maillog we found the next info related to a message:
Jul 1 16:28:08 mail3 postfix/10025/smtpd[2383322]: 49xvTh2rvzz1Y5ZM: client=localhost[127.0.0.1]
Jul 1 16:28:08 mail3 postfix/cleanup[2389016]: 49xvTh2rvzz1Y5ZM: message-id=<20b4a9-5efd0000-21-246c2a00@54285663>
Jul 1 16:28:08 mail3 postfix/qmgr[1587934]: 49xvTh2rvzz1Y5ZM: from=<hugo.lozano@empicolsa.com>, size=3515, nrcpt=1 (queue active)
Jul 1 16:28:08 mail3 amavis[2348220]: (2348220-19) Passed CLEAN {RelayedInternal}, MYNETS LOCAL [127.0.0.1]:43738 ESMTP/ESMTP <hugo.lozano@empicolsa.com> -> <chicholozano@hotmail.com>, (), Queue-ID: 49xvTg6b7Cz1Y5Yv, Message-ID: <20b4a9-5efd0000-21-246c2a00@54285663>, mail_id: IAFhVF6berjs, b: RC3eqc46J, Hits: -2.899, size: 2221, queued_as: 49xvTh2rvzz1Y5ZM, Subject: "Re: AUTORIZACION (raw: =?utf-8?q?Re=3A?= AUTORIZACION)", From: <hugo.lozano@empicolsa.com>, User-Agent: SOGoMail_4.3.0, helo=localhost, Tests: [ALL_TRUSTED=-1,BAYES_00=-1.9,HTML_MESSAGE=0.001], autolearn=unavailable autolearn_force=no, autolearnscore=0.001, dkim_new=dkim:correopremium.com, 325 ms
Jul 1 16:28:08 mail3 amavis[2348220]: (2348220-19) Passed CLEAN, <hugo.lozano@empicolsa.com> -> <chicholozano@hotmail.com>, Hits: -2.899, tag=2, tag2=6.2, kill=6.9, queued_as: 49xvTh2rvzz1Y5ZM, L/0/0/0
Jul 1 16:28:08 mail3 postfix/amavis/smtp[2388989]: 49xvTg6b7Cz1Y5Yv: to=<chicholozano@hotmail.com>, relay=127.0.0.1[127.0.0.1]:10024, delay=0.54, delays=0.21/0/0/0.33, dsn=2.0.0, status=sent (250 2.0.0 from MTA(smtp:[127.0.0.1]:10025): 250 2.0.0 Ok: queued as 49xvTh2rvzz1Y5ZM)
Jul 1 16:28:09 mail3 postfix/smtp[2381516]: 49xvTh2rvzz1Y5ZM: Cannot start TLS: handshake failure
Jul 1 16:28:09 mail3 postfix/smtp[2381516]: 49xvTh2rvzz1Y5ZM: to=<chicholozano@hotmail.com>, relay=hotmail-com.olc.protection.outlook.com[104.47.0.33]:25, delay=1.4, delays=0.01/0/1.4/0, dsn=4.7.5, status=deferred (Cannot start TLS: handshake failure)
Jul 1 16:41:51 mail3 postfix/qmgr[1587934]: 49xvTh2rvzz1Y5ZM: from=<hugo.lozano@empicolsa.com>, size=3515, nrcpt=1 (queue active)
Jul 1 16:41:51 mail3 postfix/smtp[2398099]: 49xvTh2rvzz1Y5ZM: Cannot start TLS: handshake failure
Jul 1 16:41:53 mail3 postfix/smtp[2398099]: 49xvTh2rvzz1Y5ZM: to=<chicholozano@hotmail.com>, relay=hotmail-com.olc.protection.outlook.com[104.47.18.161]:25, delay=825, delays=823/0.01/1.1/0.84, dsn=2.6.0, status=sent (250 2.6.0 <20b4a9-5efd0000-21-246c2a00@54285663> [InternalId=11441792926593, Hostname=AM7EUR06HT003.eop-eur06.prod.protection.outlook.com] 11835 bytes in 0.232, 49.642 KB/sec Queued mail for delivery -> 250 2.1.5)
Jul 1 16:41:53 mail3 postfix/qmgr[1587934]: 49xvTh2rvzz1Y5ZM: removed
Please help us to validate the origin of the issue
Many thanks
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