1 Topic by abhishekms266

  • abhishekms266
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  • Posts: 5

Topic: Mail is not receiving , when a zip file is attached to mail

==== REQUIRED BASIC INFO OF YOUR IREDMAIL SERVER ====
- iRedMail version (check /etc/iredmail-release):
- Deployed with iRedMail Easy or the downloadable installer?
- Linux/BSD distribution name and version:
- Store mail accounts in which backend (LDAP/MySQL/PGSQL):
- Web server (Apache or Nginx):
- Manage mail accounts with iRedAdmin-Pro?
- [IMPORTANT] Related original log or error message is required if you're experiencing an issue.
====


When i had  to send mails with zip ( less than 2mb) files attached, the mail is not receiving at the recipient end and it doesn't show any errors. Only issue when sending mails with zip files attached. Please give me  any solutions to solve this issue.

----

Spider Email Archiver: On-Premises, lightweight email archiving software developed by iRedMail team. Supports Amazon S3 compatible storage and custom branding.

2 Reply by ZhangHuangbin

  • ZhangHuangbin
  • ZhangHuangbin
  • iRedMail Developers
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  • Registered: 2009-05-06
  • Posts: 30,770

Re: Mail is not receiving , when a zip file is attached to mail

Please show us related Postfix log lines.
Also, ALWAYS show us basic info of your iRedMail server, otherwise i have no willing to reply, because i have to guess the answers and reply with many possible cases.

==== REQUIRED BASIC INFO OF YOUR IREDMAIL SERVER ====
- iRedMail version (check /etc/iredmail-release): 
- Deployed with iRedMail Easy or the downloadable installer?
- Linux/BSD distribution name and version: 
- Store mail accounts in which backend (LDAP/MySQL/PGSQL): 
- Web server (Apache or Nginx):
- Manage mail accounts with iRedAdmin-Pro?
- [IMPORTANT] Related original log or error message is required if you're experiencing an issue.
====

3 Reply by abhishekms266 (edited by abhishekms266 2020-11-25 12:07:52)

  • abhishekms266
  • Member
  • Offline
  • Registered: 2020-10-30
  • Posts: 5

Re: Mail is not receiving , when a zip file is attached to mail

ZhangHuangbin wrote:

Please show us related Postfix log lines.
Also, ALWAYS show us basic info of your iRedMail server, otherwise i have no willing to reply, because i have to guess the answers and reply with many possible cases.

==== REQUIRED BASIC INFO OF YOUR IREDMAIL SERVER ====

- iRedMail version (check /etc/iredmail-release):  1.3.1

- Deployed with iRedMail Easy or the downloadable installer? downloaded & installed the package from github           ( wget https://github.com/iredmail/iRedMail/archive/1.3.2.tar.gz )

- Linux/BSD distribution name and version: Linux

- Store mail accounts in which backend (LDAP/MySQL/PGSQL): mariadb/mysql

- Web server (Apache or Nginx): Nginx

- Manage mail accounts with iRedAdmin-Pro? no

- [IMPORTANT] Related original log or error message is required if you're experiencing an issue. 
 
 When a mail is send with a zip file , no error messages is showed in roundecubemail but still the msg is not received at receivers end

Here is the log file

Nov 25 03:52:40 hello roundcube: <vfu5883i> User abhishek@technaureus.com [103.78.221.185]; Message
<ec6d052ca45d10bc61fa946c94807b52@technaureus.com> for abhishekms266@gmail.com; 250: 2.0.0 Ok: queued as
4Cgn600nB3z5pdg
Nov 25 03:52:40 hello postfix/submission/smtpd[44231]: disconnect from localhost[127.0.0.1] ehlo=2 starttls=1 auth=1
mail=1 rcpt=1 data=1 quit=1 commands=8
Nov 25 03:52:40 hello amavis[22792]: (22792-13) (!)connect to /var/run/clamav/clamd.ctl failed, attempt #1: Can't
connect to a UNIX socket /var/run/clamav/clamd.ctl: Connection refused
Nov 25 03:52:41 hello amavis[22792]: (22792-13) (!)connect to /var/run/clamav/clamd.ctl failed, attempt #1: Can't
connect to a UNIX socket /var/run/clamav/clamd.ctl: Connection refused
Nov 25 03:52:41 hello amavis[22792]: (22792-13) (!)clamav-socket: All attempts (1) failed connecting to
/var/run/clamav/clamd.ctl, retrying (2)
Nov 25 03:52:47 hello amavis[22792]: (22792-13) (!)connect to /var/run/clamav/clamd.ctl failed, attempt #1: Can't
connect to a UNIX socket /var/run/clamav/clamd.ctl: Connection refused
Nov 25 03:52:47 hello amavis[22792]: (22792-13) (!)clamav-socket av-scanner FAILED: run_av error: Too many
retries to talk to /var/run/clamav/clamd.ctl (All attempts (1) failed connecting to /var/run/clamav/clamd.ctl) at (eval 113)
line 659.\n
Nov 25 03:52:47 hello amavis[22792]: (22792-13) (!)WARN: all primary virus scanners failed, considering backups
Nov 25 03:53:23 hello postfix/10025/smtpd[44309]: connect from localhost[127.0.0.1]
Nov 25 03:53:23 hello postfix/10025/smtpd[44309]: 4Cgn6q1vbXz5pdn: client=localhost[127.0.0.1]
Nov 25 03:53:23 hello postfix/cleanup[44234]: 4Cgn6q1vbXz5pdn: message-
id=<VAFmOZ0xCr6kE6@hello.technaureus.com>
Nov 25 03:53:23 hello postfix/qmgr[4115]: 4Cgn6q1vbXz5pdn: from=<postmaster@hello.technaureus.com>,
size=2908, nrcpt=1 (queue active)
Nov 25 03:53:23 hello postfix/10025/smtpd[44309]: disconnect from localhost[127.0.0.1] ehlo=1 mail=1 rcpt=1 data=1
quit=1 commands=5
Nov 25 03:53:23 hello amavis[22792]: (22792-13) Blocked BANNED (.asc,tree_view.js)
{DiscardedInternal,Quarantined}, ORIGINATING/MYNETS LOCAL [127.0.0.1]:41948 ESMTP/ESMTP
<abhishek@technaureus.com> -> <abhishekms266@gmail.com>, (), quarantine: FmOZ0xCr6kE6, Queue-ID:
4Cgn600nB3z5pdg, Message-ID: <ec6d052ca45d10bc61fa946c94807b52@technaureus.com>, mail_id:
FmOZ0xCr6kE6, b: 63yImRE69, Hits: -, size: 2278166, Subject: "zip test", From: <abhishek@technaureus.com>,
User-Agent: Roundcube_Webmail, helo=localhost, b.key=(?^mix:N=.*\\.(9|386|LeChiffre|aaa|abc|aepl|ani|aru|atm|aut|
b64|bat|bhx|bkd|blf|bll|bmw|boo|bps|bqf|breaking_bad|buk|bup|bxz|cc|ccc|ce0|ceo|cfxxe|chm|cih|cla|class|cmd|com|cpl|
crinf|crjoker|crypt|cryptolocker|cryptowall|ctbl|cxq|cyw|dbd|delf|dev|dlb|dli|dll|dllx|dom|drv|dx|dxz|dyv|dyz|ecc|exe|exe-
ms|exe1|exe_renamed|exx|ezt|ezz|fag|fjl|fnr|fuj|good|gzquar|hlp|hlw|hqx|hsq|hts|iva|iws|jar|js|kcd|keybtc@inbox_com|let|
lik|lkh|lnk|locky|lok|lol!|lpaq5|magic|mfu|micro|mim|mjg|mjz|nls|oar|ocx|osa|o...
Nov 25 03:53:23 hello amavis[22792]: (22792-13) ...zd|pcx|pgm|php2|php3|pid|pif|plc|pr|pzdc|qit|qrn|r5a|rhk|rna|
rsc_tmp|s7p|scr|shs|ska|smm|smtmp|sop|spam|ssy|swf|sys|tko|tps|tsa|tti|ttt|txs|upa|uu|uue|uzy|vb|vba|vbe|vbs|vbx|vexe|
vxd|vzr|wlpginstall|ws|wsc|wsf|wsh|wss|xdu|xir|xlm|xlv|xnt|xnxx|xtbl|xxe|xxx|xyz|zix|zvz|zzz)$), b.com=(?^mix:N=.*\\.
(9|386|LeChiffre|aaa|abc|aepl|ani|aru|atm|aut|b64|bat|bhx|bkd|blf|bll|bmw|boo|bps|bqf|breaking_bad|buk|bup|bxz|cc|ccc|
ce0|ceo|cfxxe|chm|cih|cla|class|cmd|com|cpl|crinf|crjoker|crypt|cryptolocker|cryptowall|ctbl|cxq|cyw|dbd|delf|dev|dlb|dli|
dll|dllx|dom|drv|dx|dxz|dyv|dyz|ecc|exe|exe-ms|exe1|exe_renamed|exx|ezt|ezz|fag|fjl|fnr|fuj|good|gzquar|hlp|hlw|hqx|hsq|
hts|iva|iws|jar|js|kcd|keybtc@inbox_com|let|lik|lkh|lnk|locky|lok|lol!|lpaq5|magic|mfu|micro|mim|mjg|mjz|nls|oar|ocx|
osa|ozd|pcx|pgm|php2|php3|pid|pif|plc|pr|pzdc|qit|qrn|r5a|rhk|rna|rsc_tmp|s7p|scr|shs|ska|smm|smtmp|sop|spam|ssy|swf|
sys|tko|tps|tsa|tti|ttt|txs|upa|uu|uue|uzy|vb|vba|vbe|vbs|vbx|vexe|vxd|vz...
Nov 25 03:53:23 hello amavis[22792]: (22792-13) ...r|wlpginstall|ws|wsc|wsf|wsh|wss|xdu|xir|xlm|xlv|xnt|xnxx|xtbl|xxe|
xxx|xyz|zix|zvz|zzz)$), b.rhs=DISCARD, b.parts=P=p003,L=1,M=multipart/mixed |
P=p002,L=1/2,M=application/zip,T=zip,N=arabic_numeric.zip | P=p017,L=1/2/14,T=asc,N=tree_view.js,
P=p003,L=1,M=multipart/mixed | P=p002,L=1/2,M=application/zip,T=zip,N=arabic_numeric.zip |
P=p018,L=1/2/15,T=asc,N=kanban_view.js, ..., 43105 msNov 25 03:53:23 hello postfix/amavis/smtp[44238]: 4Cgn600nB3z5pdg: to=<abhishekms266@gmail.com>,
relay=127.0.0.1[127.0.0.1]:10026, delay=43, delays=0.08/0.03/0.01/43, dsn=2.7.0, status=sent (250 2.7.0 Ok,
discarded, id=22792-13 - BANNED: .asc,tree_view.js)
Nov 25 03:53:23 hello postfix/qmgr[4115]: 4Cgn600nB3z5pdg: removed
Nov 25 03:53:23 hello postfix/cleanup[44234]: 4Cgn6q2FRFz5pdx: message-
id=<VAFmOZ0xCr6kE6@hello.technaureus.com>
Nov 25 03:53:23 hello postfix/qmgr[4115]: 4Cgn6q2FRFz5pdx: from=<postmaster@hello.technaureus.com>,
size=3056, nrcpt=1 (queue active)
Nov 25 03:53:23 hello postfix/local[44310]: 4Cgn6q1vbXz5pdn: to=<root@hello.technaureus.com>, relay=local,
delay=0.06, delays=0.02/0.03/0/0.01, dsn=2.0.0, status=sent (forwarded as 4Cgn6q2FRFz5pdx)
Nov 25 03:53:23 hello postfix/qmgr[4115]: 4Cgn6q1vbXz5pdn: removed
Nov 25 03:53:23 hello postfix/pipe[44311]: 4Cgn6q2FRFz5pdx: to=<postmaster@technaureus.com>,
orig_to=<root@hello.technaureus.com>, relay=dovecot, delay=0.12, delays=0.01/0.01/0/0.1, dsn=2.0.0, status=sent
(delivered via dovecot service)
Nov 25 03:53:23 hello postfix/qmgr[4115]: 4Cgn6q2FRFz5pdx: removed




====

4 Reply by ZhangHuangbin

  • ZhangHuangbin
  • ZhangHuangbin
  • iRedMail Developers
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  • Registered: 2009-05-06
  • Posts: 30,770

Re: Mail is not receiving , when a zip file is attached to mail

abhishekms266 wrote:

discarded, id=22792-13 - BANNED: .asc,tree_view.js)

It's banned due to contain ".js" file. You can update amavisd config file and remove "js" file extension in "$banned_namepath_re" -- IF you want to allow js file.