Topic: Domain Admins cannot login domains?msg=PERMISSION_DENIED
==== REQUIRED BASIC INFO OF YOUR IREDMAIL SERVER ====
- iRedMail version (check /etc/iredmail-release): 1.3.2
- Deployed with iRedMail Easy or the downloadable installer? downloable installer
- Linux/BSD distribution name and version: Ubuntu 20.04 lts
- Store mail accounts in which backend (LDAP/MySQL/PGSQL): MySql
- Web server (Apache or Nginx): Nginx
- Manage mail accounts with iRedAdmin-Pro? No
- [IMPORTANT] Related original log or error message is required if you're experiencing an issue.
====
Hi
I have been testing the domain admins and they cannot log in to the iredadmin control panel.
They can however log into their email clients using Sogo.
Global Admins can login no issue with them.
This issue seems to only be affecting the domain admins.
the error is ;
https:// mail.xx.info/iredadmin/domains?msg=PERMISSION_DENIED
An the web page is stating :
This page isn’t working right now
mail.xx.info redirected you too many times.
To fix this issue, try clearing your cookies.
ERR_TOO_MANY_REDIRECTS
Clearing the cookies does not work.
All the nginx access log file has is this:
192.168.168.202 - - [16/Dec/2020:20:27:25 +1100] "GET /iredadmin/static/favicon.ico HTTP/1.1" 200 1150 "https://mail.xx.info/iredadmin/" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/87.0.4280.88 Safari/537.36 Edg/87.0.664.60"
192.168.168.202 - - [16/Dec/2020:20:27:42 +1100] "POST /iredadmin/login HTTP/1.1" 303 5 "https://mail.xx.info/iredadmin/" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/87.0.4280.88 Safari/537.36 Edg/87.0.664.60"
192.168.168.202 - - [16/Dec/2020:20:27:42 +1100] "GET /iredadmin/login?msg=INVALID_CREDENTIALS HTTP/1.1" 303 5 "https://mail.xx.info/iredadmin/" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/87.0.4280.88 Safari/537.36 Edg/87.0.664.60"
192.168.168.202 - - [16/Dec/2020:20:27:42 +1100] "GET /iredadmin/dashboard HTTP/1.1" 303 5 "https://mail.xx.info/iredadmin/" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/87.0.4280.88 Safari/537.36 Edg/87.0.664.60"
192.168.168.202 - - [16/Dec/2020:20:27:42 +1100] "GET /iredadmin/domains?msg=PERMISSION_DENIED HTTP/1.1" 303 5 "https://mail.xx.info/iredadmin/" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/87.0.4280.88 Safari/537.36 Edg/87.0.664.60"
Any help is appreciated.
Thanks
George
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