1 Topic by sianet

  • sianet
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Topic: iredapd error

==== REQUIRED BASIC INFO OF YOUR IREDMAIL SERVER ====
- iRedMail version (check /etc/iredmail-release): 1.3.2
- Deployed with iRedMail Easy or the downloadable installer? downloadable installer
- Linux/BSD distribution name and version: CentOS 7.8
- Store mail accounts in which backend (LDAP/MySQL/PGSQL): MySQL
- Web server (Apache or Nginx): Nginx
- Manage mail accounts with iRedAdmin-Pro? No
- [IMPORTANT] Related original log or error message is required if you're experiencing an issue.
====

Hi everyone

iredapd is stopping... after I updated from version 4.7 to 5.0

After starting iredpad works for a while and then drops again:

error: uncaptured python exception, closing channel <libs.channel.Policy connected 127.0.0.1:38874 at 0x7f2e90229ef0> (<class 'UnicodeDecodeError'>:'utf-8' codec can't decode byte 0xe9 in position 21: invalid continuation byte [/usr/lib64/python3.6/asyncore.py|readwrite|108] [/usr/lib64/python3.6/asyncore.py|handle_read_event|423] [/usr/lib64/python3.6/asynchat.py|handle_read|171] [/opt/iRedAPD-5.0/libs/channel.py|found_terminator|104])

iredapd Error in asyncore.loop: OSError(5, 'Input/output error')

----

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2 Reply by ZhangHuangbin

  • ZhangHuangbin
  • ZhangHuangbin
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Re: iredapd error

Dear Sianet,

Could you reproduce this error steadily?

3 Reply by sianet

  • sianet
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Re: iredapd error

ZhangHuangbin wrote:

Dear Sianet,

Could you reproduce this error steadily?


Hello ZhangHuangbin,

yes, always appears the same error. I tried version 4.8 and presented the same error as well.

I returned to version 4.7 so far is ok.

I did not find much information about this error.

Thanks

4 Reply by sianet

  • sianet
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Re: iredapd error

Now iRedapd is stopping in version 4.7 as well. Please, could you help me?

5 Reply by ZhangHuangbin

  • ZhangHuangbin
  • ZhangHuangbin
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Re: iredapd error

- How did you reproduce it?
- HOW can I reproduce it?
- Could you please enable debug mode in iRedAPD, then keep it running, when the issue happened again, extract related log from /var/log/iredapd/iredapd.log and paste here?

6 Reply by sianet

  • sianet
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Re: iredapd error

SOLVED

Sorry for the delay to answer you.

After running Yum Update, everything is working well.

He needed to update Python packages.

Thanks a lot for the help.