1 Topic by KyleBrown

  • KyleBrown
  • Member
  • Offline
  • From: Bath, United Kingdom
  • Registered: 2020-09-22
  • Posts: 7

Topic: Important Mail being [SPAM] tagged and going into spam

==== REQUIRED BASIC INFO OF YOUR IREDMAIL SERVER ====
/
- iRedMail version (check /etc/iredmail-release): 1.3.1
- Deployed with iRedMail Easy or the downloadable installer?: Downloadable Installer
- Linux/BSD distribution name and version: Ubuntu 20.04
- Store mail accounts in which backend (LDAP/MySQL/PGSQL): MySQL
- Web server (Apache or Nginx): Nginx
- Manage mail accounts with iRedAdmin-Pro?: No
- [IMPORTANT] Related original log or error message is required if you're experiencing an issue.
====

Hello,

Is there a way to stop some mail from being [SPAM] tagged and being moved into the spam folder? I am finding some of my reciept emails are being tagged and moved into the spam folder.

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Spider Email Archiver: On-Premises, lightweight email archiving software developed by iRedMail team. Supports Amazon S3 compatible storage and custom branding.

2 Reply by ZhangHuangbin

  • ZhangHuangbin
  • ZhangHuangbin
  • iRedMail Developers
  • Offline
  • Registered: 2009-05-06
  • Posts: 30,789

Re: Important Mail being [SPAM] tagged and going into spam

You can whitelist these senders.
FYI: https://docs.iredmail.org/manage.iredapd.html