1 Topic by d.payet

  • d.payet
  • Member
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  • Registered: 2020-11-24
  • Posts: 15

Topic: Mail client can't send mail (need log analysis)

==== REQUIRED BASIC INFO OF YOUR IREDMAIL SERVER ====
- iRedMail version (check /etc/iredmail-release): 1.3.2 MARIADB edition.
- Deployed with iRedMail Easy or the downloadable installer? installer
- Linux/BSD distribution name and version:  Debian 10
- Store mail accounts in which backend (LDAP/MySQL/PGSQL): MySQL
- Web server (Apache or Nginx): Nginx
- Manage mail accounts with iRedAdmin-Pro? Yes
- [IMPORTANT] Related original log or error message is required if you're experiencing an issue.
====

Hello,

i have configured an email account on a printer (HP MFP M775) to send scanned doc.

The parameters i've set are the same on an another printer, which works fine :
- port 587, TLS/SSL, Accept all certificates

Attached the log (with peer_debug on postifx), but I can't see any error.

Can you help me to debug ?

Thanks smile

Post's attachments

log.txt 11.62 kb, 3 downloads since 2021-05-28 

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2 Reply by ZhangHuangbin

  • ZhangHuangbin
  • ZhangHuangbin
  • iRedMail Developers
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  • Registered: 2009-05-06
  • Posts: 30,770

Re: Mail client can't send mail (need log analysis)

d.payet wrote:

The parameters i've set are the same on an another printer, which works fine :

Works fine or doesn't work? smile

Log lines doesn't have enough info, hard to troubleshoot.
Maybe your printer doesn't support TLS? How about try this:
https://docs.iredmail.org/additional.smtp.port.html