1 Topic by Bertha

  • Bertha
  • Member
  • Offline
  • Registered: 2017-03-27
  • Posts: 16

Topic: Cannot Configure IMAP/POP on iPhone

==== REQUIRED BASIC INFO OF YOUR IREDMAIL SERVER ====
- iRedMail version (check /etc/iredmail-release): v0.9.6
- Deployed with iRedMail Easy or the downloadable installer?
- Linux/BSD distribution name and version:
- Store mail accounts in which backend (LDAP/MySQL/PGSQL): LDAP
- Web server (Apache or Nginx):
- Manage mail accounts with iRedAdmin-Pro? Yes
- [IMPORTANT] Related original log or error message is required if you're experiencing an issue.
====

Greetings,

I am trying to configure email on iPhone but am getting a message that "server is not responding"
but when you try to send email from the phone it sends but not receiving.
Tried to set IMAP & POP with vail.

Post's attachments

WhatsApp Image 2021-09-02 at 10.20.12 AM.jpeg 38 kb, 6 downloads since 2021-09-02 

WhatsApp Image 2021-09-02 at 10.20.55 AM.jpeg 27.34 kb, 6 downloads since 2021-09-02 

WhatsApp Image 2021-09-02 at 10.22.59 AM.jpeg 29.73 kb, 5 downloads since 2021-09-02 

You don't have the permssions to download the attachments of this post.

----

Spider Email Archiver: On-Premises, lightweight email archiving software developed by iRedMail team. Supports Amazon S3 compatible storage and custom branding.

2 Reply by ZhangHuangbin

  • ZhangHuangbin
  • ZhangHuangbin
  • iRedMail Developers
  • Offline
  • Registered: 2009-05-06
  • Posts: 31,088

Re: Cannot Configure IMAP/POP on iPhone

Please use port 587 with STARTTLS secure connection for smtp service.

FYI: Https://docs.iredmail.org/#mua

3 Reply by Bertha

  • Bertha
  • Member
  • Offline
  • Registered: 2017-03-27
  • Posts: 16

Re: Cannot Configure IMAP/POP on iPhone

ZhangHuangbin wrote:

Please use port 587 with STARTTLS secure connection for smtp service.

FYI: Https://docs.iredmail.org/#mua


iphone doesnot have STARTTLS,ONLY SSL as per attached

Post's attachments

WhatsApp Image 2021-09-02 at 10.20.12 AM.jpeg 38 kb, 5 downloads since 2021-09-07 

WhatsApp Image 2021-09-02 at 10.20.55 AM.jpeg 27.34 kb, 4 downloads since 2021-09-07 

You don't have the permssions to download the attachments of this post.

4 Reply by ms2504 (edited by ms2504 2021-09-07 21:52:35)

  • ms2504
  • Member
  • Offline
  • Registered: 2019-06-15
  • Posts: 70

Re: Cannot Configure IMAP/POP on iPhone

iPhone has a generic "USE SSL" to be set on, but you can change the port from 465 to 587 (submission).
when sending mail, you'll see in maillog that it uses TLS1.3 protocol, not SSL.
Just checked now with an old iPhone SE, updated to IOS ver. 14.7.1

For incoming mail, in a working device, my configuration is the same as yours.
You have to check dovecot log files.