1

Topic: License Page problem

==== REQUIRED BASIC INFO OF YOUR IREDMAIL SERVER ====
- iRedMail version (check /etc/iredmail-release):
- Deployed with iRedMail Easy or the downloadable installer?
- Linux/BSD distribution name and version: CentOS 7
- Store mail accounts in which backend (LDAP/MySQL/PGSQL): MySQL
- Web server (Apache or Nginx): Nginx
- Manage mail accounts with iRedAdmin-Pro?
- [IMPORTANT] Related original log or error message is required if you're experiencing an issue.
====

Dear Support,

I check the license last week and it show an error as below:

License
Error while getting license info: <urlopen error [SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed (_ssl.c:579)>

And I check today it still the same, may I know what happened?

Many thanks.

Matt

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2

Re: License Page problem

Can you show result of:

yum info ca-certificates

I had a similar error with a different address...

3

Re: License Page problem

moonek wrote:

Can you show result of:

yum info ca-certificates

I had a similar error with a different address...


Here is the result.

Installed Packages
Name        : ca-certificates
Arch        : noarch
Version     : 2018.2.22
Release     : 70.0.el7_5
Size        : 951 k
Repo        : installed
From repo   : updates
Summary     : The Mozilla CA root certificate bundle
URL         : http://www.mozilla.org/
License     : Public Domain
Description : This package contains the set of CA certificates chosen by the
            : Mozilla Foundation for use with the Internet PKI.

Available Packages
Name        : ca-certificates
Arch        : noarch
Version     : 2021.2.50
Release     : 72.el7_9
Size        : 379 k
Repo        : updates/7/x86_64
Summary     : The Mozilla CA root certificate bundle
URL         : http://www.mozilla.org/
License     : Public Domain
Description : This package contains the set of CA certificates chosen by the
            : Mozilla Foundation for use with the Internet PKI.

4

Re: License Page problem

On CentOS 7, please make sure package "ca-certificates" is up to date, otherwise wget and some other packages don't support Let's Encrypt cert used by iRedMail websites.

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