1 Topic by csturges

  • csturges
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Topic: Bulk create mail users error "no global superior knowledge"

==== REQUIRED BASIC INFO OF YOUR IREDMAIL SERVER ====
- iRedMail version (check /etc/iredmail-release): 1.4.2
- Deployed with iRedMail Easy or the downloadable installer? Downloadable installer
- Linux/BSD distribution name and version: Ubuntu 20.04
- Store mail accounts in which backend (LDAP/MySQL/PGSQL): LDAP (I have tried the others)
- Web server (Apache or Nginx): Nginx
- Manage mail accounts with iRedAdmin-Pro?
- [IMPORTANT] Related original log or error message is required if you're experiencing an issue. see below
====

I'm tried to add over 200 users with a csv file when I start up an iRedMail server. I have started from a clean ubuntu install 7 times and tried various different settings changes to try and find a work around. I've got all 6 columns in my csv like this:
akcu.org, Vidarr, NotMyPass,Vidarr B,    10000, MidAtlantic:Millenial:EST

Every time I try to add new users with the ldif file from the python script (create_mail_user_OpenLDAP.py) with this code:

sudo ldapadd -x -D cn=Manager,dc=akcu,dc=org -W -f /home/prod/iRedMail-1.4.2/tools/my_users.csv.ldif

I get this error message:
adding new entry "mail=vidarr@akcu.org,ou=Users,domainName=akcu.org,o=domains,dc=example,dc=com"
ldap_add: Server is unwilling to perform (53)
        additional info: no global superior knowledge

It always fails on the first line so I'm pretty sure it doesn't have to do with the rest of the file format. The guide (https://docs.iredmail.org/ldap.bulk.cre … users.html) doesn't say what the column names should be so I didn't put any this time -I have tried some in one of the earlier installs - or if that even matters.

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2 Reply by ZhangHuangbin

  • ZhangHuangbin
  • ZhangHuangbin
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Re: Bulk create mail users error "no global superior knowledge"

Do you really have ldap suffix “dc=example,dc=com" on this server or it’s just a placeholder in this forum post?
Please make sure you have the matched ldap suffix as the script generated, otherwise you need to change the ldap suffix in the Python script.

3 Reply by csturges

  • csturges
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Re: Bulk create mail users error "no global superior knowledge"

ZhangHuangbin wrote:

Do you really have ldap suffix “dc=example,dc=com" on this server or it’s just a placeholder in this forum post?
Please make sure you have the matched ldap suffix as the script generated, otherwise you need to change the ldap suffix in the Python script.

I did not put ldap suffix “dc=example,dc=com" on this server. I followed both guides (the iredmail for ubuntu and the bulk add https://docs.iredmail.org/ldap.bulk.cre … sers.html) and never set the ldap suffix to “dc=example,dc=com" any of the times I set up the server. I looked at the iRedMail tips file (attached) and "dc=akcu,dc=org" is there, there is no example or com. I have not idea of how the "dc=example,dc=com" got into that ldif file and the guides didn't say I had to edit the python file itself.