1 (edited by lauris.neimanis 2021-11-05 17:09:23)

Topic: SOGo webmail password change

==== REQUIRED BASIC INFO OF YOUR IREDMAIL SERVER ====
- iRedMail version (check /etc/iredmail-release): 1.4.2
- Deployed with iRedMail Easy or the downloadable installer? downloadable installer
- Linux/BSD distribution name and version: Ubuntu 18.04
- Store mail accounts in which backend (LDAP/MySQL/PGSQL): MySQL
- Web server (Apache or Nginx): Nginx
- Manage mail accounts with iRedAdmin-Pro? Yes
- [IMPORTANT] Related original log or error message is required if you're experiencing an issue.
====

After changing the password in SOGo webmail client can no longer log in. Attached SOGo log file.

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sogo.log 5.62 kb, 2 downloads since 2021-11-05 

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2

Re: SOGo webmail password change

Does restarting memcached service fix this issue?

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3

Re: SOGo webmail password change

No, it does not solve the problem.

4

Re: SOGo webmail password change

Could you use "doveadm pw" command to verify the changed password? Is it matched?

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5 (edited by lauris.neimanis 2021-11-11 16:57:20)

Re: SOGo webmail password change

ZhangHuangbin wrote:

Could you use "doveadm pw" command to verify the changed password? Is it matched?

If I use SOGO webmail to change my password, it is stored in plain text

+------------+
| password   |
+------------+
| TX6v3[2677 |
+------------+

If I useiRedAdmin-Pro to change my password, it is stored in SSHA512

+-----------------------------------------------------------------------------------------------------------+
| password                                                                                                  |
+-----------------------------------------------------------------------------------------------------------+
| {SSHA512}hslCzryKY6y7Nrrtg504YFRc/oo3KGSKuSe1dqYu9LJXQyrgnzMEDuxTfrLlHpla5ebr/Kfx1e1g3s4Pi8fGgVhFK0x3UGwW |
+-----------------------------------------------------------------------------------------------------------+

doveadm pw

From doveadm pw I get the following password

{CRAM-MD5}4b60623aea80ae7b9c78e4db35a2abe31d37b7addb13cf6bd1ad4e52711213ec

If I use SOGO webmail to change my password, I can't log in anymore. After changing the password with iRedAdmin-Pro I can log in again. Specify not to be able to log in from SOGO webmail, but cannot find email. It looks like this in the attached picture.

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6

Re: SOGo webmail password change

Seems something wrong in your /etc/sogo/sogo.conf.
What're the values of parameter "userPasswordAlgorithm" and "prependPasswordScheme" in your /etc/sogo/sogo.conf?

SOGoUserSources = (
        {
            type = sql;
            id = users;
            ...
            userPasswordAlgorithm = ssha512;
            prependPasswordScheme = YES;

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7

Re: SOGo webmail password change

Both of these options were commented out. I commented, restarted SOGO and everything was fine with the password change.