1 Topic by justinkumpe

  • justinkumpe
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  • Posts: 15

Topic: ActiveSync Folders not Syncing

==== REQUIRED BASIC INFO OF YOUR IREDMAIL SERVER ====
- iRedMail version (check /etc/iredmail-release): 1.5.1
- Deployed with iRedMail Easy or the downloadable installer? downloadable installer
- Linux/BSD distribution name and version: Debian 11
- Store mail accounts in which backend (LDAP/MySQL/PGSQL): MySQL
- Web server (Apache or Nginx): Nginx
- Manage mail accounts with iRedAdmin-Pro? Yes
- [IMPORTANT] Related original log or error message is required if you're experiencing an issue.
====

When using ActiveSync I am only getting the default folders. Any other folders created in web are not syncing to devices via Active Sync. Is there a setting I need to change to correct this?

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2 Reply by ZhangHuangbin

  • ZhangHuangbin
  • ZhangHuangbin
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  • Registered: 2009-05-06
  • Posts: 31,088

Re: ActiveSync Folders not Syncing

Yes, please login to SOGo, click "Preferences", then "Mail", there's an option "Synchronize only default mail folders (EAS)", make sure it's NOT toggled on.

3 Reply by justinkumpe

  • justinkumpe
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  • Registered: 2022-01-25
  • Posts: 15

Re: ActiveSync Folders not Syncing

ZhangHuangbin wrote:

Yes, please login to SOGo, click "Preferences", then "Mail", there's an option "Synchronize only default mail folders (EAS)", make sure it's NOT toggled on.

Yeah, that was already toggled off. But I toggled it on and saved then toggled it off and saved. Now it works.