1 Topic by corvette

  • corvette
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Topic: 403 forbidden error after installation

==== REQUIRED BASIC INFO OF IREDMAIL SERVER ====
- iRedMail version (check /etc/iredmail-release): 1.5.2
- Deployed with the downloadable installer(downloaded from github)
- Linux/BSD distribution name and version: ubuntu 20.04
- Store mail accounts in which backend (LDAP/MySQL/PGSQL): MariaDB
- Web server (Apache or Nginx): Nginx
- Manage mail accounts with iRedAdmin-Pro? No
====
I set up iRedMail using installer. Everything went well(no errors) so I restarted system and tried to open /iredadmin/ page but there is '403 forbidden' error

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Spider Email Archiver: On-Premises, lightweight email archiving software developed by iRedMail team. Supports Amazon S3 compatible storage and custom branding.

2 Reply by ZhangHuangbin

  • ZhangHuangbin
  • ZhangHuangbin
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Re: 403 forbidden error after installation

Any error in /var/log/nginx/error.log and /var/log/syslog?

3 Reply by corvette (edited by corvette 2022-03-16 22:53:28)

  • corvette
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Re: 403 forbidden error after installation

quite a lot
both files in attachment

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4 Reply by ZhangHuangbin

  • ZhangHuangbin
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Re: 403 forbidden error after installation

Any error in /var/log/nginx/error.log and /var/log/syslog WHEN you visiting '/iredadmin'?

5 Reply by corvette

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Re: 403 forbidden error after installation

no. that's all i found(I'd visited /iredadmin/ before copying logs)

6 Reply by ZhangHuangbin

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Re: 403 forbidden error after installation

Try to run "tail -f" on these 2 files, then access "/iredadmin/" and show us the new log lines displayed in "tail -f" commands.

7 Reply by corvette

  • corvette
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Re: 403 forbidden error after installation

nothing new shows up, but now when I visit /iredadmin/ there is a default page of my domain provider(I haven't changed anything since creating this topic)
Is it possible that installer displayed no error, but page hasn't been configured?

8 Reply by alm

  • alm
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Re: 403 forbidden error after installation

Did you configure DNS records which point the requested address to your server? If you did, maybe you forgot to allow the traffic in the firewall?

Without knowing your exact situation it's just guessing what it might be, but I'd start with those items.