1 Topic by dubovski (edited by dubovski 2022-04-20 14:36:26)

  • dubovski
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  • Registered: 2022-04-20
  • Posts: 1

Topic: Error while getting license info:

==== REQUIRED BASIC INFO OF YOUR IREDMAIL SERVER ====
- iRedMail version (check /etc/iredmail-release):     1.4.2
- Deployed with iRedMail Easy or the downloadable installer?
- Linux/BSD distribution name and version: Ubuntu 20.04
- Store mail accounts in which backend (LDAP/MySQL/PGSQL): MySQL
- Web server (Apache or Nginx): Apache
- Manage mail accounts with iRedAdmin-Pro? 4.9
- [IMPORTANT] Related original log or error message is required if you're experiencing an issue.
====


License
Error while getting license info: %3Curlopen%20error%20%5BErrno%20101%5D%20Network%20is%20unreachable%3E

How can I solve the problem?

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Spider Email Archiver: On-Premises, lightweight email archiving software developed by iRedMail team. Supports Amazon S3 compatible storage and custom branding.

2 Reply by ZhangHuangbin

  • ZhangHuangbin
  • ZhangHuangbin
  • iRedMail Developers
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  • Registered: 2009-05-06
  • Posts: 31,082

Re: Error while getting license info:

Can you access https://lic.iredmail.org/ from your iRedMail server? Does your network firewall block our domain name?