1 Topic by gerve

  • gerve
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Topic: Recipient address rejected: Server configuration problem

==== REQUIRED BASIC INFO OF YOUR IREDMAIL SERVER ====
- iRedMail version (check /etc/iredmail-release): 1.5.2
- Deployed with iRedMail Easy or the downloadable installer? : downloadble installer
- Linux/BSD distribution name and version:  Debian Bullseye
- Store mail accounts in which backend (LDAP/MySQL/PGSQL): PGSQL (no LDAP)
- Web server (Apache or Nginx): Nginx server
- Manage mail accounts with iRedAdmin-Pro? no iredmailAdmin-pro
====

Hello,

Yesterday i decided to update my debian version from buster to bullseye. I tried to don't override everythings and it's seams OK.
I can log myself to SOGo, received mail from outside but..... i've problem when i write and try to send email from iredmail.
i've this error :
4.3.5 <dest@email.xxx>: Recipient address rejected: Server configuration problem
On /var/log/mailog i've : 

May  9 08:03:38 mail postfix/submission/smtpd[58717]: connect from mail.xxx.fr[127.0.0.1]
May  9 08:03:38 mail postfix/submission/smtpd[58717]: Anonymous TLS connection established from mail.xxx.fr[127.0.0.1]: TLSv1.3 with cipher TLS_AES_256_GCM_SHA384 (256/256 bits) key-exchange X25519 server-signature RSA-PSS (2048 bits) server-digest SHA256
May  9 08:03:39 mail postfix/submission/smtpd[58717]: warning: connect to 127.0.0.1:7777: Connection refused
May  9 08:03:39 mail postfix/submission/smtpd[58717]: warning: problem talking to server 127.0.0.1:7777: Connection refused
May  9 08:03:40 mail postfix/submission/smtpd[58717]: warning: connect to 127.0.0.1:7777: Connection refused
May  9 08:03:40 mail postfix/submission/smtpd[58717]: warning: problem talking to server 127.0.0.1:7777: Connection refused
May  9 08:03:40 mail postfix/submission/smtpd[58717]: NOQUEUE: reject: RCPT from mail.xxx.fr[127.0.0.1]: 451 4.3.5 <dest@email.xxx>: Recipient address rejected: Server configuration problem; from=<recept@xxx.fr> to=<dest@email.xxx> proto=ESMTP helo=<mail.xxx.fr>
May  9 08:03:40 mail postfix/submission/smtpd[58717]: lost connection after RCPT from mail.xxx.fr[127.0.0.1]
May  9 08:03:40 mail postfix/submission/smtpd[58717]: disconnect from mail.xxx.fr[127.0.0.1] ehlo=2 starttls=1 auth=1 mail=1 rcpt=0/1 commands=5/6

I don't what can i do to resolved this issues hmm

----

Spider Email Archiver: On-Premises, lightweight email archiving software developed by iRedMail team. Supports Amazon S3 compatible storage and custom branding.

2 Reply by Cthulhu

  • Cthulhu
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Re: Recipient address rejected: Server configuration problem

connect to 127.0.0.1:7777: Connection refused

7777 is iredapd, so i guess this is not running then

3 Reply by gerve

  • gerve
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Re: Recipient address rejected: Server configuration problem

Thank you, that right :

● iredapd.service - iRedAPD (A simple posfix policy server)
     Loaded: loaded (/lib/systemd/system/iredapd.service; enabled; vendor preset: enabled)
     Active: failed (Result: exit-code) since Mon 2022-05-09 15:18:41 UTC; 9s ago
    Process: 97537 ExecStart=/usr/bin/python3 /opt/iredapd/iredapd.py (code=exited, status=1/FAILURE)
        CPU: 305ms

May 09 15:18:41 mail systemd[1]: Starting iRedAPD (A simple posfix policy server)...
May 09 15:18:41 mail python3[97537]: Traceback (most recent call last):
May 09 15:18:41 mail python3[97537]:   File "/opt/iredapd/iredapd.py", line 20, in <module>
May 09 15:18:41 mail python3[97537]:     from libs import __version__, daemon, utils
May 09 15:18:41 mail python3[97537]:   File "/opt/iRedAPD-5.0.4/libs/utils.py", line 19, in <module>
May 09 15:18:41 mail python3[97537]:     from web import sqlquote
May 09 15:18:41 mail python3[97537]: ModuleNotFoundError: No module named 'web'
May 09 15:18:41 mail systemd[1]: iredapd.service: Control process exited, code=exited, status=1/FAILURE
May 09 15:18:41 mail systemd[1]: iredapd.service: Failed with result 'exit-code'.
May 09 15:18:41 mail systemd[1]: Failed to start iRedAPD (A simple posfix policy server).

4 Reply by Cthulhu

  • Cthulhu
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Re: Recipient address rejected: Server configuration problem

ModuleNotFoundError: No module named 'web'

->

pip3 install web.py

this should fix it

5 Reply by gerve

  • gerve
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Re: Recipient address rejected: Server configuration problem

great thanks. I saw the "module web missing" but i don't know how install it hmm

Every things works great again.
Very thanks, iredmail is huge, thanks to help us with this \o/