1 Topic by zenith (edited by zenith 2022-05-17 18:36:25)

  • zenith
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Topic: [Solved]New install - cannot acccess anything using postmaster account

Hi,

Did a brand new install this morning (LDAP backend) on a VM - all ok.

Went to login to iRedAdmin using postamaster@mydomain.org and it failed with incorrect credentials.

Checked the details in the iRedMail.tips file and confirmed i'm using the right info.

It also fails when trying to login to SOGO but ROUNDCUBE looks like it hasn't started or has a problem - returning a 404 error.

The password contains no special characters ( just uppercase and lowecase letters and numbers ) and is 12 characters long.

I've never seen this problem on a fresh install before - any body got any pointers or which logs i should look at ?

Thanks in advance

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Spider Email Archiver: On-Premises, lightweight email archiving software developed by iRedMail team. Supports Amazon S3 compatible storage and custom branding.

2 Reply by ZhangHuangbin

  • ZhangHuangbin
  • ZhangHuangbin
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Re: [Solved]New install - cannot acccess anything using postmaster account

Did you restart server after installation?

3 Reply by zenith

  • zenith
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Re: [Solved]New install - cannot acccess anything using postmaster account

ZhangHuangbin wrote:

Did you restart server after installation?

Yes, but i didn't resolve the issue and I couldn't identify anything in any logs i looked through.

Not to worry - I did a fresh install and all was ok.