1 Topic by my.digital.hobbies

  • my.digital.hobbies
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  • Registered: 2022-02-03
  • Posts: 9

Topic: Sogo Sentbox empty when using 3rd party app to sent messages

==== REQUIRED BASIC INFO OF YOUR IREDMAIL SERVER ====
- iRedMail version (check /etc/iredmail-release): 1.5.1 MARIADB edition.
- Deployed with iRedMail Easy or the downloadable installer? yes
- Linux/BSD distribution name and version: CENTOS STREAM 8
- Store mail accounts in which backend (LDAP/MySQL/PGSQL):  MySQL
- Web server (Apache or Nginx): Nginx
- Manage mail accounts with iRedAdmin-Pro? No
- [IMPORTANT] Related original log or error message is required if you're experiencing an issue.
=====

Iredmail is working as designed (I hope ;-) ) but have a question about accessing message sent via a 3rd party app using this email account to sent notifications to different email addresses. When these emails are sent, these don't show up in the SoGo sentbox of this account.

Question: How can I check if these emails are indeed stored in the Iredmail database for this email account ?
Question 2: Any idea where this can go wrong ?

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Spider Email Archiver: On-Premises, lightweight email archiving software developed by iRedMail team. Supports Amazon S3 compatible storage and custom branding.

2 Reply by ZhangHuangbin

  • ZhangHuangbin
  • ZhangHuangbin
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  • Registered: 2009-05-06
  • Posts: 31,082

Re: Sogo Sentbox empty when using 3rd party app to sent messages

Email is sent via SMTP protocol, SMTP server doesn't store a copy of sent email at all.

3 Reply by my.digital.hobbies

  • my.digital.hobbies
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  • Registered: 2022-02-03
  • Posts: 9

Re: Sogo Sentbox empty when using 3rd party app to sent messages

Thanks for clarifying this. I've added a BCC towards the sending email account, so I expect a copy being sent to this email address. If this works well, I will create a rule to move these to the sent box based on the sending email address.