1

Topic: Issues with DKIM and being flagged for Spam

==== REQUIRED BASIC INFO OF YOUR IREDMAIL SERVER ====
- iRedMail version (check /etc/iredmail-release): 1.4.0 MARIADB edition
- Deployed with iRedMail Easy or the downloadable installer? Downloadable installer
- Linux/BSD distribution name and version: Ubuntu 20.04
- Store mail accounts in which backend (LDAP/MySQL/PGSQL): MySQL
- Web server (Apache or Nginx): Nginx
- Manage mail accounts with iRedAdmin-Pro? No
- [IMPORTANT] Related original log or error message is required if you're experiencing an issue.
====

Hi there,

I have been having an issue for some time now relating to my iRedAdmin server and DKIM keys. I run multiple domains from this mail server and have been doing various Spam tests online to see why my mail is being flagged for spam by some providers (Gmail/Outlook). All of these tests point to DKIM signatures being the problem.

Scenario, I am running the following example domain names:

mydomain0.com
mydomain1.com
mydomain2.com

------

I have DKIM keys generated for each domain in the config file, generated by amavisd-new, following this guide: https://docs.iredmail.org/sign.dkim.sig … omain.html

When running these spam tests from mydomain0.com, it comes up with incorrect DKIM signature for mydomain1.com, I have each of the DKIM keys generated configured within my DNS records as dkim._domainkey.mydomain0.com etc

For some reason it is detecting DKIM signatures for other email domains I am running.

Really not sure what to do here whilst running multiple domains and DKIM signatures, I've been trying different things for quite a while but I'm clearly doing something wrong resulting in my emails being flagged for spam

Any help would be absolutely amazing - thank you!

----

Spider Email Archiver: On-Premises, lightweight email archiving software developed by iRedMail team. Supports Amazon S3 compatible storage and custom branding.

2

Re: Issues with DKIM and being flagged for Spam

Show mail header, especially how amavis is signing it.
I guess it is a misconfigurtion issue

3

Re: Issues with DKIM and being flagged for Spam

Return-Path: <support@stellar-network.co.uk>
Authentication-Results: mqgmxus012.server.lan; dkim=pass header.i=@alasdair.online
Received: from one.postbox.mx ([51.68.214.100]) by mx.mail.com (mxgmxus008
[74.208.5.22]) with ESMTPS (Nemesis) id 0M5LeD-1n0LL02Mlr-00zYgq for
<alasdair.corton@mail.com>; Tue, 17 Aug 2021 12:33:41 +0200
Received: from one.postbox.mx (one.postbox.mx [127.0.0.1])
    by one.postbox.mx (Postfix) with ESMTP id 4GpnSN0ZSZzChcL
    for <alasdair.corton@mail.com>; Tue, 17 Aug 2021 11:33:40 +0100 (BST)
DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/simple; d=alasdair.online;
     h=content-language:content-transfer-encoding:content-type
    :mime-version:user-agent:date:message-id:subject:from:to; s=
    dkim; t=1629196419; x=1631788420; bh=6B3DvZb8Nj+hfyeqgCYV+tnuP/1
    RX0PQMvAe8swDVmc=; b=KHWZh58OcbbrzpL9WSKVxidR3vweADFI5LjlLwsi5ud
    KeRTszvZs8V546EvGmu5vhmCEC7DJXd6wDOPRQ5KhYpkVHuaFsGpZtQ8SomRJmV+
    gGpzZUg/KeQYGqQW5QavaEPAzf9zHuDVI71iyvkVjxnQjVMjPpiP1nfXDnvVqdE4
    =
X-Virus-Scanned: Debian amavisd-new at one.postbox.mx
Received: from one.postbox.mx ([127.0.0.1])
    by one.postbox.mx (one.postbox.mx [127.0.0.1]) (amavisd-new, port 10026)
    with ESMTP id QbT-amdMLP7c for <alasdair.corton@mail.com>;
    Tue, 17 Aug 2021 11:33:39 +0100 (BST)
Received: from [10.66.66.3] (ip75.ip-51-195-236.eu [51.195.236.75])
    by one.postbox.mx (Postfix) with ESMTPSA id 4GpnSM6MhxzChbd
    for <alasdair.corton@mail.com>; Tue, 17 Aug 2021 11:33:39 +0100 (BST)
To: alasdair.corton@mail.com
From: "support@stellar-network.co.uk" <support@stellar-network.co.uk>
Subject: Testing Email Deliverability
Message-ID: <cd23f5bc-0ac1-96b4-ea19-2d2ba6c70a7c@stellar-network.co.uk>
Date: Tue, 17 Aug 2021 11:33:38 +0100
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:78.0) Gecko/20100101
Thunderbird/78.13.0
MIME-Version: 1.0
Content-Type: text/plain; charset=utf-8; format=flowed
Content-Transfer-Encoding: 7bit
Content-Language: en-GB
Envelope-To: <alasdair.corton@mail.com>
X-GMX-Antispam: 0 (Mail was not recognized as spam); Detail=V3;
X-Spam-Flag: NO
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KtL9Ho=

Testing Email Deliverability

4

Re: Issues with DKIM and being flagged for Spam

Through MXToolBox it is saying the DKIM is not aligned

5

Re: Issues with DKIM and being flagged for Spam

acorton wrote:

Return-Path: <@stellar-network.co.uk>
Authentication-Results: ... dkim=pass header.i=@alasdair.online
DKIM-Signature: ... d=alasdair.online;
X-GMX-Antispam: 0 (Mail was not recognized as spam); Detail=V3;
X-Spam-Flag: NO

Seems this is not considered as spam by Gmail. Maybe this is a wrong sample email?

6

Re: Issues with DKIM and being flagged for Spam

Hello I am having the same issue. Some of our emails are being placed into the recipients junk mail. After checking the tools in mxtoolbox website, the only issue that was identified was DKIM Signature Not Verified. I have a DKIM key for every domain setup on the server. Below is the output from the MXtoolbox test. 

Your help would be highly appreciated

dkim:7h.holdings:dkim
Public Record:
v=DKIM1; p=MIGfMA0GCSqGSIb3DQEBAQUAA4GNADCBiQKBgQDWplKaNiDDr2msH/lQiYTJ3FrBqXxeAu3LgVrhDNkklycC2G5+mbVxA/J/kmGlv3/mP/T3l1u5On80VgRfuSpS2XXxm4APZclkLwOdNA34p7fxqK7Q3nkSAqCVLkR/qmH9xSPBUPnY9rZ6dY0Aa3+SQ37ADRAQWsLdkAmzRrMURQIDAQAB

Dkim Signature:
v=1; a=rsa-sha256; c=relaxed/simple; d=7h.holdings; h= x-mailer:to:date:message-id:subject:mime-version :content-transfer-encoding:content-type:from; s=dkim; t= 1657131787; x=1657995788; bh=frcCV1k9oG9oKj3dpUqdJg1PxRT2RSN/XKd LCPjaYaY=; b=ivddVxZol73gCZ31tQrRWaM9SslVhn9H3rgktOvY7VNPSaD2dTw Ga/toy6+Iiitt2OObw8Fm70e//DmKForB01jcxwiqyh/26EGMsDIMzwQqD1Emsoo qQmHGIx4rU0sc3I72fbKRfDxeOZeISCr+VO32eFMFf3UOtf5uaIv5VSk=

7 (edited by jonas-w 2022-07-09 06:52:19)

Re: Issues with DKIM and being flagged for Spam

I also have problems with DKIM! Realized today when sending to a gmail address. I have the default config and didn't change anything.

Came here to get help, but it seems like I'm not the only one...

EDIT: Thank's for the tip with MxToolbox! This solved my issue!

I pasted it as is into the txt dns record with the quotes, removing the quotes solved my issue smile

EDIT2:
Only solved for some mail providers, but maybe it takes some time for the dns change.