1 Topic by 77 (edited by 77 2022-08-31 15:50:07)

  • 77
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Topic: Issue Receiving Emails

==== REQUIRED BASIC INFO OF YOUR IREDMAIL SERVER ====
- iRedMail version (check /etc/iredmail-release): 1.5.2
- Deployed with iRedMail Easy or the downloadable installer? Installer
- Linux/BSD distribution name and version: Ubuntu 20.04.4
- Store mail accounts in which backend (LDAP/MySQL/PGSQL): MySQL
- Web server (Apache or Nginx): Nginx
- Manage mail accounts with iRedAdmin-Pro? Yes
- [IMPORTANT] Related original log or error message is required if you're experiencing an issue.
====

According to iRedAdmin logs there was a period of 5 hours where I received emails, yet these emails are not showing up in my INBOX on SOGO or on my desktop mail client. During these 5 hours I have sent myself test emails as you can see in the attached screenshot but have not recieved.

Please advise
Thanks

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Spider Email Archiver: On-Premises, lightweight email archiving software developed by iRedMail team. Supports Amazon S3 compatible storage and custom branding.

2 Reply by Cthulhu

  • Cthulhu
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Re: Issue Receiving Emails

there is nothing attached

3 Reply by 77

  • 77
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Re: Issue Receiving Emails

Thanks for that. its attached now

4 Reply by 77

  • 77
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Re: Issue Receiving Emails

It turns out there is some kind of bug in my Apple Mail client and is just automatically deleting emails as they come in. When I turn off the mail client everything seems to be fine. Sorry about this post