Topic: docker deployment - roundcube - failed to add recipient

Good day

I really like iRedmail so far.

I am running into an issue which is stopping me from progressing (it may be my own misunderstanding, but have not found any information to correct it yet).

# Problem

Using the docker deployment (stable edition), I am receiving an error when attempting to send emails.

SMTP Error (451): Failed to add recipient "target_email_address" (4.3.0 <mail@domain>:  Temporary lookup failure).

One variation from the source is that I needed to create new SSL certs as there was a certificate error when connecting to the web portals (changed the files according to the [official docs]

It appears that the docker container is deployed in the same fashion as iRedMail Easy platform.
Hence I moved my corrected certs into the paths identified in the warnings.



- iRedMail version (check /etc/iredmail-release):
`2021091301 (mariadb backend, dockerized eidtion:
- Deployed with iRedMail Easy or the downloadable installer?
docker container iredmail/mariadb
- Linux/BSD distribution name and version:
`Ubuntu 20.04.3 LTS`
- Store mail accounts in which backend (LDAP/MySQL/PGSQL):
- Web server (Apache or Nginx):
- Manage mail accounts with iRedAdmin-Pro?
- [IMPORTANT] Related original log or error message is required if you're experiencing an issue.

# Logs & Error messages


Sep  9 19:35:08 mail postfix/pickup[888]: 4MPR643ZBnz5vvc: uid=0 from=<root@mail.domain.com>
Sep  9 19:35:08 mail postfix/cleanup[889]: warning: proxy:mysql:/etc/postfix/mysql/sender_bcc_maps_user.cf lookup error for "root@mail.domain.com"
Sep  9 19:35:08 mail postfix/cleanup[889]: warning: 4MPR643ZBnz5vvc: sender_bcc_maps map lookup problem -- message not accepted, try again later
Sep  9 19:35:08 mail postfix/pickup[888]: warning: maildrop/4MPQkP3v1Lz5vlB: error writing 4MPR643ZBnz5vvc: queue file write error
After some research, using the credentials found in:
# This file is managed by iRedMail Team <support@iredmail.org> with Ansible,
# please do __NOT__ modify it manually.

hosts       =
user        = vmail
password    = 5q9bd--------------wy1xCetf
dbname      = vmail
query       = SELECT forwardings.forwarding FROM forwardings,alias_domain,domain WHERE alias_domain.alias_domain='%d' AND forwardings.address=CONCAT('%u', '@', alias_domain.target_domain) AND alias_domain.target_domain=domain.domain AND forwardings.active=1 AND alias_domain.active=1 AND domain.backupmx=0
The following access denied error occurs when attempting to connect to the db as the `vmail` user
root@mail:/# mysql -u vmail -p
Enter password:
*Password is supplied as above (i.e. 5q9bd--------------wy1xCetf)
ERROR 1045 (28000): Access denied for user 'vmail'@'localhost' (using password: YES)


Spider Email Archiver: On-Premises, lightweight email archiving software developed by iRedMail team. Stable release is out.


Re: docker deployment - roundcube - failed to add recipient

Did you try to use fixed (hard-coded) sql passwords instead of random passwords?