1 Topic by ranunez

  • ranunez
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  • Registered: 2021-09-25
  • Posts: 4

Topic: Cannot receive email 502 5.7.0 secure smtp connection is required

==== REQUIRED BASIC INFO OF YOUR IREDMAIL SERVER ====
- iRedMail version (check /etc/iredmail-release): 1.6.2
- Deployed with iRedMail Easy or the downloadable installer? Downloadable
- Linux/BSD distribution name and version: Debian 11
- Store mail accounts in which backend (LDAP/MySQL/PGSQL): MySQL
- Web server (Apache or Nginx): Nginx
- Manage mail accounts with iRedAdmin-Pro? Yes
- [IMPORTANT] Related original log or error message is required if you're experiencing an issue.

Bounced Message: 502 5.7.0 secure smtp connection is required
====

Can no longer send or receive email.  Work for a week.  Stopped working last night.

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Spider Email Archiver: On-Premises, lightweight email archiving software developed by iRedMail team. Supports Amazon S3 compatible storage and custom branding.

2 Reply by ranunez

  • ranunez
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  • Registered: 2021-09-25
  • Posts: 4

Re: Cannot receive email 502 5.7.0 secure smtp connection is required

I removed Spider Email Archiver, restarted and everything is working now.

ranunez wrote:

==== REQUIRED BASIC INFO OF YOUR IREDMAIL SERVER ====
- iRedMail version (check /etc/iredmail-release): 1.6.2
- Deployed with iRedMail Easy or the downloadable installer? Downloadable
- Linux/BSD distribution name and version: Debian 11
- Store mail accounts in which backend (LDAP/MySQL/PGSQL): MySQL
- Web server (Apache or Nginx): Nginx
- Manage mail accounts with iRedAdmin-Pro? Yes
- [IMPORTANT] Related original log or error message is required if you're experiencing an issue.

Bounced Message: 502 5.7.0 secure smtp connection is required
====

Can no longer send or receive email.  Work for a week.  Stopped working last night.