Topic: Cant log into Roundcube after upgrade
==== REQUIRED BASIC INFO OF YOUR IREDMAIL SERVER ====
- iRedMail version (check /etc/iredmail-release): 1.5.0
- Deployed with iRedMail Easy or the downloadable installer?
- Linux/BSD distribution name and version: Ubuntu 22.04
- Store mail accounts in which backend (LDAP/MySQL/PGSQL): MySQL
- Web server (Apache or Nginx):Nginx
- Manage mail accounts with iRedAdmin-Pro?No
- [IMPORTANT] Related original log or error message is required if you're experiencing an issue.
====
After upgrading from Ubuntu 20.04 to 22.04 I can't log into Roundcube.
It says "Login failed".
I noticed this when upgrading mlmmjadmin
root@mail:~/mlmmjadmin-3.1.5/tools# bash upgrade_mlmmjadmin.sh
* Detected Linux/BSD distribution: UBUNTU
Install package: python3 python3-pip python3-requests uwsgi-plugin-python3 python3-pymysql
* Found mlmmjadmin: /opt/mlmmjadmin, symbol link of /opt/mlmmjadmin-3.1.2
* Found old config file: /opt/mlmmjadmin/settings.py
* Copying new version to /opt/mlmmjadmin-3.1.5
* Copy /opt/mlmmjadmin/settings.py.
* Removing old symbol link /opt/mlmmjadmin
* Creating symbol link: /opt/mlmmjadmin-3.1.5 -> /opt/mlmmjadmin
* Copy systemd service file.
'/opt/mlmmjadmin/rc_scripts/systemd/debian.service' -> '/lib/systemd/system/mlmmjadmin.service'
Created symlink /etc/systemd/system/multi-user.target.wants/mlmmjadmin.service -> /lib/systemd/system/mlmmjadmin.service.
* mlmmjadmin has been successfully upgraded.
* Restarting service: mlmmjadmin.
* Sync mailing list profiles to SQL/LDAP.
No mailing list found. Abort.
* Upgrading completed.
<<< NOTE >>> If mlmmjadmin doesn't work as expected, please post your issue in
<<< NOTE >>> our online support forum: http://www.iredmail.org/forum/What does "No mailing list found" mean?
root@mail:/home/mike# tail '/var/log/mail.log'
Feb 4 19:24:32 mail dovecot: auth-worker(868491): Error: conn unix:auth-worker (pid=868487,uid=130): auth-worker<6>: passwd(postmaster@odysseytours.nz): getpwnam() failed: Address family not supported by protocol
Feb 4 19:24:32 mail dovecot: lda(postmaster@odysseytours.nz)<868502><>: Error: auth-master: userdb lookup(postmaster@odysseytours.nz): Auth USER lookup failed
Feb 4 19:24:32 mail dovecot: lda(868502): Fatal: Internal error occurred. Refer to server log for more information.
Feb 4 19:24:32 mail postfix/pipe[868485]: 4P7Jlx72C8z1Dn: to=<postmaster@odysseytours.nz>, orig_to=<root@mail.odysseytours.nz>, relay=dovecot, delay=102211, delays=102211/0.02/0/0.05, dsn=4.3.0, status=deferred (temporary failure. Command output: lda(postmaster@odysseytours.nz): Error: net_connect_unix(/run/dovecot/stats-writer) failed: Permission denied )
Feb 4 19:24:32 mail postfix/pipe[868480]: 4P7kwn0sZcz1bm: to=<postmaster@odysseytours.nz>, orig_to=<root@mail.odysseytours.nz>, relay=dovecot, delay=42264, delays=42264/0.05/0/0.02, dsn=4.3.0, status=deferred (temporary failure. Command output: lda(postmaster@odysseytours.nz): Error: net_connect_unix(/run/dovecot/stats-writer) failed: Permission denied )
Feb 4 19:24:32 mail postfix/pipe[868498]: 4P7GHb4XhXznW: to=<postmaster@odysseytours.nz>, orig_to=<root@mail.odysseytours.nz>, relay=dovecot, delay=108885, delays=108885/0.05/0/0.02, dsn=4.3.0, status=deferred (temporary failure. Command output: lda(postmaster@odysseytours.nz): Error: net_connect_unix(/run/dovecot/stats-writer) failed: Permission denied )
Feb 4 19:24:32 mail dovecot: auth-worker(868504): Error: conn unix:auth-worker (pid=868487,uid=130): auth-worker<1>: passwd(postmaster@odysseytours.nz): getpwnam() failed: Address family not supported by protocol
Feb 4 19:24:32 mail dovecot: lda(postmaster@odysseytours.nz)<868490><>: Error: auth-master: userdb lookup(postmaster@odysseytours.nz): Auth USER lookup failed
Feb 4 19:24:32 mail dovecot: lda(868490): Fatal: Internal error occurred. Refer to server log for more information.
Feb 4 19:24:32 mail postfix/pipe[868488]: 4P7Jlx74KYz1Dq: to=<postmaster@odysseytours.nz>, orig_to=<root@mail.odysseytours.nz>, relay=dovecot, delay=102211, delays=102211/0.02/0/0.06, dsn=4.3.0, status=deferred (temporary failure. Command output: lda(postmaster@odysseytours.nz): Error: net_connect_unix(/run/dovecot/stats-writer) failed: Permission denied )I tried adding
service stats {
unix_listener stats-reader {
user = vmail
group = vmail
mode = 0660
}
unix_listener stats-writer {
user = vmail
group = vmail
mode = 0660
}
}to /etc/dovecot/dovecot.conf now it says
Feb 4 20:04:49 mail roundcube: <ihqm485t> IMAP Error: Login failed for postmaster@odysseytours.nz against 127.0.0.1 from 192.168.1.1. Unsupported authentication mechanism. in /opt/www/roundcubemail-1.4.7/program/lib/Roundcube/rcube_imap.php on line 211 (POST /mail/?_task=login&_action=login)
Feb 4 20:04:49 mail dovecot: imap-login: Disconnected: Connection closed (tried to use unsupported auth mechanism): user=<>, method=LOGIN, rip=127.0.0.1, lip=127.0.0.1, secured, session=<5mvxadrzqMF/AAAB>
Feb 4 20:04:50 mail roundcube: PHP Deprecated: strlen(): Passing null to parameter #1 ($string) of type string is deprecated in /opt/www/roundcubemail-1.4.7/program/include/rcmail_output_html.php on line 1612
Feb 4 20:06:14 mail roundcube: PHP Deprecated: strlen(): Passing null to parameter #1 ($string) of type string is deprecated in /opt/www/roundcubemail-1.4.7/program/include/rcmail_output_html.php on line 1612
Feb 4 20:06:18 mail dovecot: imap-login: Disconnected: Connection closed (tried to use unsupported auth mechanism): user=<>, method=LOGIN, rip=127.0.0.1, lip=127.0.0.1, secured, session=<U8c8b9rzCKV/AAAB>
Feb 4 20:06:18 mail roundcube: <d4n71kmh> IMAP Error: Login failed for info@shesheds.co.nz against 127.0.0.1 from 127.0.0.1. Unsupported authentication mechanism. in /opt/www/roundcubemail-1.4.7/program/lib/Roundcube/rcube_imap.php on line 211 (POST /mail/?_task=login&_action=login)
Feb 4 20:06:19 mail roundcube: PHP Deprecated: strlen(): Passing null to parameter #1 ($string) of type string is deprecated in /opt/www/roundcubemail-1.4.7/program/include/rcmail_output_html.php on line 1612I tried logging into ireadmin and resetting the password
What does this mean?
php8.1-fpm.service - The PHP 8.1 FastCGI Process Manager
Loaded: loaded (/lib/systemd/system/php8.1-fpm.service; enabled; vendor preset: enabled)
Active: active (running) since Sun 2023-02-05 19:15:57 NZDT; 1h 55min ago
Docs: man:php-fpm8.1(8)
Main PID: 4395 (php-fpm8.1)
Status: "Processes active: 0, idle: 2, Requests: 6, slow: 0, Traffic: 0req/sec"
Tasks: 3 (limit: 28584)
Memory: 25.3M
CPU: 564ms
CGroup: /system.slice/php8.1-fpm.service
├─4395 "php-fpm: master process (/etc/php/8.1/fpm/php-fpm.conf)" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" ""
├─4633 "php-fpm: pool www" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" ""
└─4634 "php-fpm: pool www" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" "" ""
Feb 05 19:17:31 mail.odysseytours.nz roundcube[4634]: <ihqm485t> IMAP Error: Login failed for postmaster@odysseytours.nz against 127.0.0.1 from 192.168.1.1. Unsupported authentication mechanism. in /opt/www/roundcubemail-1.4.7/program/lib/Roundcube/rcube_imap.php on line 211 (POST /mail/?_task=login&_action=login)
Feb 05 19:17:32 mail.odysseytours.nz roundcube[4634]: PHP Deprecated: strlen(): Passing null to parameter #1 ($string) of type string is deprecated in /opt/www/roundcubemail-1.4.7/program/include/rcmail_output_html.php on line 1612
Feb 05 19:17:37 mail.odysseytours.nz roundcube[4633]: <ihqm485t> IMAP Error: Login failed for postmaster@odysseytours.nz against 127.0.0.1 from 192.168.1.1. Unsupported authentication mechanism. in /opt/www/roundcubemail-1.4.7/program/lib/Roundcube/rcube_imap.php on line 211 (POST /mail/?_task=login&_action=login)
Feb 05 19:17:38 mail.odysseytours.nz roundcube[4633]: PHP Deprecated: strlen(): Passing null to parameter #1 ($string) of type string is deprecated in /opt/www/roundcubemail-1.4.7/program/include/rcmail_output_html.php on line 1612----
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