==== REQUIRED BASIC INFO OF YOUR IREDMAIL SERVER ====
- iRedMail version (check /etc/iredmail-release):
- Deployed with iRedMail Easy or the downloadable installer?
- Linux/BSD distribution name and version:
- Store mail accounts in which backend (LDAP/MySQL/PGSQL):
- Web server (Apache or Nginx):
- Manage mail accounts with iRedAdmin-Pro?
- [IMPORTANT] Related original log or error message is required if you're experiencing an issue.
====
iRedMail Version:1.6.2 MARIADB edition.
Download Installer
Rocky Linux 8.7
MariaDB
NGINX
IredAdmin Pro

Recently moved our mail server to a new system, and things like roundcube work, and people can send and receive email, but the iredadmin interface broke after I did the final move. I had been running the pro addon for a few days on both prior to final migration to test if that makes a difference. The old server has been decommissioned and shut down but not sure that should have mattered in this case.

Feb 22 02:40:21 email iredadmin[830]: Traceback (most recent call last):
Feb 22 02:40:21 email iredadmin[830]:  File "/opt/www/iRedAdmin-Pro-SQL-5.3/iredadmin.py", line 8, in <module>
Feb 22 02:40:21 email iredadmin[830]:    from libs import iredbase
Feb 22 02:40:21 email iredadmin[830]:  File "/opt/www/iRedAdmin-Pro-SQL-5.3/libs/iredbase.py", line 6, in <module>
Feb 22 02:40:21 email iredadmin[830]:    from jinja2 import Environment, FileSystemLoader
Feb 22 02:40:21 email iredadmin[830]: ModuleNotFoundError: No module named 'jinja2'
Feb 22 02:40:21 email iredadmin[830]: unable to load app 0 (mountpoint='mail.tld.com|/iredadmin') (callable not found or import error)
Feb 22 02:40:21 email iredadmin[830]: --- no python application found, check your startup logs for errors ---
Feb 22 02:40:21 email iredadmin[830]: [168.245.183.162] GET /iredadmin 500 104 "-"