1 Topic by Bartisacekk

  • Bartisacekk
  • Member
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  • Registered: 2022-11-24
  • Posts: 2

Topic: deleted emails

==== REQUIRED BASIC INFO OF YOUR IREDMAIL SERVER ====
- 1.6.2
- installer
- Linux ubuntu 20.04.05 LTS:
- MySQL
- Apache
====
Hello, yesterday I restarted the server and after the restart one user told me that all his mails disappeared. I tried to put them back there using thunderbird. The mails were there for a while but this morning they were gone again. And then around noon today, his emails from today disappeared as well. I looked in the imap log which showed how the mail was deleted after the mail but I don't know why. Thank you for your advice.

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Spider Email Archiver: On-Premises, lightweight email archiving software developed by iRedMail team. Supports Amazon S3 compatible storage and custom branding.

2 Reply by ZhangHuangbin

  • ZhangHuangbin
  • ZhangHuangbin
  • iRedMail Developers
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  • Registered: 2009-05-06
  • Posts: 31,131

Re: deleted emails

Does this user have multiple mail client applications and one of them is configured to fetch messages via POP3?