1 Topic by soft (edited by soft 2023-07-28 22:38:46)

  • soft
  • Member
  • Offline
  • Registered: 2023-07-28
  • Posts: 15

Topic: 1.6.3 internal server error

==== REQUIRED BASIC INFO OF YOUR IREDMAIL SERVER ====
- iRedMail version (check /etc/iredmail-release):
- Deployed with iRedMail Easy or the downloadable installer?
- Linux/BSD distribution name and version:
- Store mail accounts in which backend (LDAP/MySQL/PGSQL):
- Web server (Apache or Nginx):
- Manage mail accounts with iRedAdmin-Pro?
- [IMPORTANT] Related original log or error message is required if you're experiencing an issue.
====
version 1.6.3
downloadable
ubuntu 22.04
pgsql
nginx
no
internal server error toast style notification after successful postmaster login to roundcube, following successful install.

i cant find logs for roundcube

nginx logs only say
root@mail:/opt/www/roundcubemail-1.6.1/logs# sudo tail -n 50 /var/log/nginx/error.log
2023/07/28 12:21:59 [notice] 855732#855732: using inherited sockets from "6;7;"

Please suggest potential solutions

kind regards,
Sam

----

Spider Email Archiver: On-Premises, lightweight email archiving software developed by iRedMail team. Supports Amazon S3 compatible storage and custom branding.

2 Reply by soft (edited by soft 2023-07-28 22:27:40)

  • soft
  • Member
  • Offline
  • Registered: 2023-07-28
  • Posts: 15

Re: 1.6.3 internal server error

Please note: During install I requested that mailboxes be stored on my encrypted partition (/data) but nothing related is there when I $ ls

Unless the mailboxes are in /data/docker_images ?

Thanks,
Sam

3 Reply by ZhangHuangbin

  • ZhangHuangbin
  • ZhangHuangbin
  • iRedMail Developers
  • Offline
  • Registered: 2009-05-06
  • Posts: 31,130

Re: 1.6.3 internal server error

I don't quite understand the situation. sad

4 Reply by soft (edited by soft 2023-07-28 22:39:03)

  • soft
  • Member
  • Offline
  • Registered: 2023-07-28
  • Posts: 15

Re: 1.6.3 internal server error

ZhangHuangbin wrote:

I don't quite understand the situation. sad

Please ask me further questions.

I also cannot login to iredadmin at all, with correct credentials as per .tips file: Error: Session expired, please re-login.

i cant find logs for roundcube

5 Reply by soft (edited by soft 2023-07-28 22:51:56)

  • soft
  • Member
  • Offline
  • Registered: 2023-07-28
  • Posts: 15

Re: 1.6.3 internal server error

ZhangHuangbin wrote:

I don't quite understand the situation. sad

as above:
internal server error toast style notification after successful postmaster login to roundcube, following successful install.

Server Error: STATUS: Internal error occurred. Refer to server log for more information. [2023-07-28 13:03:00] (0.001 + 0.000 secs).


i cant find logs for roundcube

nginx logs only say
root@mail:/opt/www/roundcubemail-1.6.1/logs# sudo tail -n 50 /var/log/nginx/error.log
2023/07/28 12:21:59 [notice] 855732#855732: using inherited sockets from "6;7;"

AND


I also cannot login to iredadmin at all, with correct credentials as per .tips file: Error: Session expired, please re-login.


Please, kindly assist.

Thanks,
Sam

6 Reply by soft

  • soft
  • Member
  • Offline
  • Registered: 2023-07-28
  • Posts: 15

Re: 1.6.3 internal server error

Apologies for the frequent updates

7 Reply by soft

  • soft
  • Member
  • Offline
  • Registered: 2023-07-28
  • Posts: 15

Re: 1.6.3 internal server error

sorry for wasting your time...

after install i performed the required reboot and forgot to remount the encrypted partition...

doh