1 Topic by przemeksw

  • przemeksw
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Topic: Recipient address rejected: Intentional policy rejection, please try

==== REQUIRED BASIC INFO OF YOUR IREDMAIL SERVER ====
iRedMail    1.6.1
iRedAdmin-Pro    5.4 (MySQL)

====


Good morning,
I have a problem with a certain sender.
Some of the e-mail accounts on my server receive e-mail from him, but others do not and receive the message "Recipient address rejected: Intentional policy rejection, please try again later"

I know this is caused by the greylist filter, but I would not like to whitelist this domain.
I know how greylist works, but I wonder how it is configured in iredadmin.
In my opinion, the sender is rejected in the first phase, and only when he repeats the same message within a strictly defined time is he allowed by the server.
In my case, this does not happen (perhaps because the ovh server re-sends each time from a different IP?) -logs

Sep 28 10:07:23 nmail postfix/smtpd[586303]: NOQUEUE: reject: RCPT from 5.mo561.mail-out.ovh.net[87.98.178.36]: 451 4.7.1 <np@ases.pl>: Recipient address rejected: Intentional policy rejection, please try again later; from=<rzielinski@andel.com> to=<np@ases.pl> proto=ESMTP helo=<5.mo561.mail-out.ovh.net>
Sep 28 10:14:19 nmail postfix/smtpd[586899]: NOQUEUE: reject: RCPT from 13.mo561.mail-out.ovh.net[188.165.33.202]: 451 4.7.1 <np@ases.pl>: Recipient address rejected: Intentional policy rejection, please try again later; from=<rzielinski@andel.com> to=<np@ases.pl> proto=ESMTP helo=<13.mo561.mail-out.ovh.net>
Sep 28 10:24:20 nmail postfix/smtpd[588730]: NOQUEUE: reject: RCPT from 10.mo561.mail-out.ovh.net[87.98.165.232]: 451 4.7.1 <np@ases.pl>: Recipient address rejected: Intentional policy rejection, please try again later; from=<rzielinski@aandel.com> to=<np@ases.pl> proto=ESMTP helo=<10.mo561.mail-out.ovh.net>
Sep 28 10:44:19 nmail postfix/smtpd[591198]: NOQUEUE: reject: RCPT from 19.mo561.mail-out.ovh.net[178.32.98.231]: 451 4.7.1 <np@ases.pl>: Recipient address rejected: Intentional policy rejection, please try again later; from=<rzielinski@andel.com> to=<np@ases.pl> proto=ESMTP helo=<19.mo561.mail-out.ovh.net>

Additionally, if such a message is allowed, is the sender's email address/server/domain permanently saved somewhere, or is a greylist search carried out every time an email is sent?

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Spider Email Archiver: On-Premises, lightweight email archiving software developed by iRedMail team. Supports Amazon S3 compatible storage and custom branding.

2 Reply by ZhangHuangbin

  • ZhangHuangbin
  • ZhangHuangbin
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Re: Recipient address rejected: Intentional policy rejection, please try

As you can see, sender server retried with different servers (check the "helo=<...>"), hence all retries are unique and it will never bypass greylisting.

In this case you can whitelist sender domain for greylisting service. Manage this in iRedAdmin-Pro: System -> Greylisting, input "@ases.pl" in section "Do not apply greylisting on listed senders".

3 Reply by dave.opc

  • dave.opc
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  • Registered: 2019-07-08
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Re: Recipient address rejected: Intentional policy rejection, please try

greylisting causing more problems than solving them, so it's better to have it turned off.

4 Reply by przemeksw

  • przemeksw
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  • Registered: 2022-10-19
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Re: Recipient address rejected: Intentional policy rejection, please try

Adding to the greylist solved the problem