1 Topic by andrei_p

  • andrei_p
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Topic: Iredmail pro server returns a blank screen sometime after reboot

==== REQUIRED BASIC INFO OF YOUR IREDMAIL SERVER ====
- iRedMail version (check /etc/iredmail-release): 1.6.3 PGSQL edition.
- Deployed with iRedMail Easy or the downloadable installer?  downloadable installer
- Linux/BSD distribution name and version: Debian 11.8
- Store mail accounts in which backend (LDAP/MySQL/PGSQL):  PGSQL
- Web server (Apache or Nginx):Nginx
- Manage mail accounts with iRedAdmin-Pro? yes
- [IMPORTANT] Related original log or error message is required if you're experiencing an issue.
====

There is no clues in /var/log/nginx/error.log. We did not touch it and it broke on its own.

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Spider Email Archiver: On-Premises, lightweight email archiving software developed by iRedMail team. Supports Amazon S3 compatible storage and custom branding.

2 Reply by andrei_p

  • andrei_p
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Re: Iredmail pro server returns a blank screen sometime after reboot

Hi,

we reproduce the issue again, if you visit the link https://secure.futuremail.ie/mail/

it is showing Oops... something went wrong!
An internal error has occurred. Your request cannot be processed at this time.

For administrators: Please check the application and/or server error logs for more information.

3 Reply by ZhangHuangbin

  • ZhangHuangbin
  • ZhangHuangbin
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Re: Iredmail pro server returns a blank screen sometime after reboot

- Any related error in /var/log/maillog and /var/log/nginx/*.log?
- Is MySQL service running? Or reached the max SQL connections?

4 Reply by andrei_p

  • andrei_p
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Re: Iredmail pro server returns a blank screen sometime after reboot

Hi ZhangHuangbin,

we use postgresql. Increased max_connections from 100 to 1000 and it fixed the issue. Thanks!