1 Topic by ddenningjr (edited by ddenningjr 2024-03-26 03:12:23)

  • ddenningjr
  • Member
  • Offline
  • Registered: 2019-09-03
  • Posts: 3

Topic: (Resolved) sogo wrong username or password

==== REQUIRED BASIC INFO OF YOUR IREDMAIL SERVER ====
- iRedMail version (check /etc/iredmail-release): 1.6.8 MARIADB edition
- Deployed with iRedMail Easy or the downloadable installer? downloadable installer
- Linux/BSD distribution name and version: Rocky 9 64bit
- Store mail accounts in which backend (LDAP/MySQL/PGSQL): MYSQL
- Web server (Apache or Nginx): Nginx
- Manage mail accounts with iRedAdmin-Pro? No
- [IMPORTANT] Related original log or error message is required if you're experiencing an issue.
====

Fresh install of iredmail 1.6.8 on Rocky 9.
All services appear to be working normally, except Sogo shows wrong username or password for users and postmaster login attempts.
Not seeing any answers in sogo.log or sogo.conf even with debugging on.

Thank you,
Dave

Post's attachments

sogo.log 3.74 kb, 2 downloads since 2024-03-22 

You don't have the permssions to download the attachments of this post.

----

Spider Email Archiver: On-Premises, lightweight email archiving software developed by iRedMail team. Supports Amazon S3 compatible storage and custom branding.

2 Reply by GerryM

  • GerryM
  • Member
  • Offline
  • Registered: 2014-06-26
  • Posts: 51

Re: (Resolved) sogo wrong username or password

How are you logging in? My Roundcube accepts username as either: user or user@example.com where as SoGo only accepts user@example.com

3 Reply by ddenningjr

  • ddenningjr
  • Member
  • Offline
  • Registered: 2019-09-03
  • Posts: 3

Re: (Resolved) sogo wrong username or password

GerryM wrote:

How are you logging in? My Roundcube accepts username as either: user or user@example.com where as SoGo only accepts user@example.com

I have tried username, as well as username@domain. both fail.
in past fresh installs it just worked but for some reason sogo does not want to login.

Roundcube works fine.

4 Reply by ddenningjr

  • ddenningjr
  • Member
  • Offline
  • Registered: 2019-09-03
  • Posts: 3

Re: (Resolved) sogo wrong username or password

Just consider this a Doh moment.
I have 2 iredmail servers on different tcp ports.
Sogo keep redirecting to the old server which had a different password for the same accounts.
There is only a user error in this case. Sogo is working fine.