1 Topic by bolinches (edited by bolinches 2024-04-21 22:56:35)

  • bolinches
  • Member
  • Offline
  • Registered: 2019-01-20
  • Posts: 42

Topic: MaxRetryError("HTTPConnectionPool(host='127.0.0.1', port=7790)

==== REQUIRED BASIC INFO OF YOUR IREDMAIL SERVER ====
- iRedMail version (check /etc/iredmail-release): 1.6.8
- Deployed with iRedMail Easy or the downloadable installer? installer
- Linux/BSD distribution name and version: FreeBSD 13.3
- Store mail accounts in which backend (LDAP/MySQL/PGSQL): MySQL
- Manage mail accounts with iRedAdmin-Pro? Trying ...
- [IMPORTANT] Related original log or error message is required if you're experiencing an issue.
====

When I click on any user from the Users tab I get

Error: ConnectionError(MaxRetryError("HTTPConnectionPool(host='127.0.0.1', port=7790): Max retries exceeded with url: /api/subscriber/USER@DOMAIN.com/subscribed?query_all_lists=no&email_only=yes (Caused by NewConnectionError('<urllib3.connection.HTTPConnection object at 0x893895a00>: Failed to establish a new connection: [Errno 61] Connection refused'))"))


The USER@DOMAIN has been changed by me, there the full user@domain appear

----

Spider Email Archiver: On-Premises, lightweight email archiving software developed by iRedMail team. Supports Amazon S3 compatible storage and custom branding.

2 Reply by ZhangHuangbin

  • ZhangHuangbin
  • ZhangHuangbin
  • iRedMail Developers
  • Offline
  • Registered: 2009-05-06
  • Posts: 31,082

Re: MaxRetryError("HTTPConnectionPool(host='127.0.0.1', port=7790)

Is "mlmmjadmin" service running?

3 Reply by RobertoLGalloway (edited by RobertoLGalloway 2024-08-21 10:28:11)

  • RobertoLGalloway
  • Member
  • Offline
  • Registered: 2024-08-21
  • Posts: 1

Re: MaxRetryError("HTTPConnectionPool(host='127.0.0.1', port=7790)

Hello! The basic information required for the iredmail server is reporting errors and maintenance for a long time so you must check all errors such as
- iRedMail version (check /etc/iredmail-release): 1.6.8
- Deployment using iRedMail Easy or downloadable installer? installer
- Linux/BSD distribution name and version: FreeBSD 13.3
- In which backend (LDAP/MySQL/PGSQL) to store email accounts: MySQL
Must check the status to avoid high risks during the implementation on the server and you should read the specific instructions to avoid errors