1 Topic by communque

  • communque
  • Member
  • Offline
  • Registered: 2024-04-01
  • Posts: 65

Topic: All emails from iRedMail hosted account to gmail going to spam.

==== REQUIRED BASIC INFO OF YOUR IREDMAIL SERVER ====
- iRedMail version:  iRedMail-1.7.0
- Deployed with downloadable installer
- Linux/BSD distribution name and version: Ubuntu 24.04 LTS
- Store mail accounts in which backend (LDAP/MySQL/PGSQL): PGSQL
- Web server (Apache or Nginx): Nginx
- Manage mail accounts with iRedAdmin-Pro? No
====

I thought I'd set up the reverse PTR, SPF, DKIM and DMARC correctly based on instructions [here](https://docs.iredmail.org/setup.dns.html) (including the parts about [registering with Google](https://docs.iredmail.org/setup.dns.htm … ter-tools)) but I likely have gotten at least a few things wrong.  Any emails currently sent from the iRedMail server to a gMail account is getting as spam and going to junk on the recipient's end.  Not immediately certain how to trouble-shoot.

----

Spider Email Archiver: On-Premises, lightweight email archiving software developed by iRedMail team. Supports Amazon S3 compatible storage and custom branding.

2 Reply by anders.yuran

  • anders.yuran
  • Member
  • Offline
  • Registered: 2024-04-21
  • Posts: 62

Re: All emails from iRedMail hosted account to gmail going to spam.

Have you alsosetup a mx record?

3 Reply by communque

  • communque
  • Member
  • Offline
  • Registered: 2024-04-01
  • Posts: 65

Re: All emails from iRedMail hosted account to gmail going to spam.

anders.yuran wrote:

Have you alsosetup a mx record?

Yes indeed

4 Reply by luke31

  • luke31
  • Member
  • Offline
  • From: Switzerland
  • Registered: 2024-04-02
  • Posts: 10

Re: All emails from iRedMail hosted account to gmail going to spam.

communque wrote:

Not immediately certain how to trouble-shoot.

You could start by checking the Records with some tools. I like the tools provided by dnschecker.org: [DNSChecker tools](https://dnschecker.org/all-tools.php)

5 Reply by anders.yuran

  • anders.yuran
  • Member
  • Offline
  • Registered: 2024-04-21
  • Posts: 62

Re: All emails from iRedMail hosted account to gmail going to spam.

Another test that tell you a lot

https://www.mail-tester.com/

6 Reply by topcoder

  • topcoder
  • Member
  • Offline
  • Registered: 2012-04-30
  • Posts: 6

Re: All emails from iRedMail hosted account to gmail going to spam.

Create an account on Google Postmaster Tools, it will show you the reputation of the domain and IP's and has an authentication section.  Based on what you see it will tell you where the problem is and then you'll know what you need to do to fix it.

topcoder's Website