1 Topic by cre8r

  • cre8r
  • Member
  • Offline
  • Registered: 2014-03-25
  • Posts: 47

Topic: Recover "delete after" account

==== REQUIRED BASIC INFO OF YOUR IREDMAIL SERVER ====
- iRedMail version (check /etc/iredmail-release): 0.9.6
- Linux/BSD distribution name and version: Ubuntu
- Store mail accounts in which backend (LDAP/MySQL/PGSQL): MySQL
- Web server (Apache or Nginx):Apache
- Manage mail accounts with iRedAdmin-Pro? Yes
- [IMPORTANT] Related original log or error message is required if you're experiencing an issue.
====

Hi,

A user has deleted an account by mistake and had the "delete after 1 days" option selected.
I do have manual backups of the directories so can manually restore the data, however what is the best way to stop the deletion and recover the account after using the function above?

Thank you



Thank you

----

Spider Email Archiver: On-Premises, lightweight email archiving software developed by iRedMail team. Supports Amazon S3 compatible storage and custom branding.

2 Reply by ZhangHuangbin

  • ZhangHuangbin
  • ZhangHuangbin
  • iRedMail Developers
  • Offline
  • Registered: 2009-05-06
  • Posts: 31,044

Re: Recover "delete after" account

cre8r wrote:

however what is the best way to stop the deletion and recover the account after using the function above?

Remove its record from sql table "vmail.deleted_mailboxes" (for SQL backends) or "iredadmin.deleted_mailboxes" (for LDAP backends).

3 Reply by craig

  • craig
  • Member
  • Offline
  • From: Canada
  • Registered: 2013-09-04
  • Posts: 272

Re: Recover "delete after" account

ZhangHuangbin wrote:
cre8r wrote:

however what is the best way to stop the deletion and recover the account after using the function above?

Remove its record from sql table "vmail.deleted_mailboxes" (for SQL backends) or "iredadmin.deleted_mailboxes" (for LDAP backends).

This might stop the removal of the account from the hard drive, but it doesn't restore the account to iRedAdmin.

How do I do that?


Craig

4 Reply by ZhangHuangbin

  • ZhangHuangbin
  • ZhangHuangbin
  • iRedMail Developers
  • Offline
  • Registered: 2009-05-06
  • Posts: 31,044

Re: Recover "delete after" account

craig wrote:

This might stop the removal of the account from the hard drive, but it doesn't restore the account to iRedAdmin.
How do I do that?

Hi Craig,

Could you please create a new forum topic for your own issue with details?