Topic: Issue: Altermime Segmentation Fault on iRedMail Server
==== REQUIRED BASIC INFO OF YOUR IREDMAIL SERVER ====
- iRedMail version (check /etc/iredmail-release): 2025012401 (Backend: mariadb, Date: 2025-01-27 21:52:55) iRedMail Easy
- Deployed with iRedMail Easy or the downloadable installer? iRedMail Easy
- Linux/BSD distribution name and version: Debian 12
- Store mail accounts in which backend (LDAP/MySQL/PGSQL): MariaDB
- Web server (Apache or Nginx): Nginx
- Manage mail accounts with iRedAdmin-Pro? Yes
- [IMPORTANT] Related original log or error message is required if you're experiencing an issue.
====
System Specifications:
CPU: 16 cores, 1699 MHz
Memory: 128 GB (1 GB active)
Storage: 15 TB (Thick Provision Eager Zeroed)
Problem Description:
The mail server running iRedMail is experiencing segmentation faults caused by altermime when processing emails via Amavis. The kernel logs show multiple instances of crashes:
2025-02-01T01:55:45.431367+01:00 mail kernel: [124099.939077] altermime[625774]: segfault at 0 ip 0000558a0e7bf4b4 sp 00007ffd5a59a1b0 error 4 in altermime[558a0e7b1000+f000] likely on CPU 12 (core 0, socket 24)
2025-02-01T07:02:14.787396+01:00 mail kernel: [142489.522319] altermime[660511]: segfault at 0 ip 000055601b5ec4b4 sp 00007ffd708b5e10 error 4 in altermime[55601b5de000+f000] likely on CPU 11 (core 0, socket 22)
2025-02-01T07:40:26.075365+01:00 mail kernel: [144780.839267] altermime[664449]: segfault at 0 ip 000055fa72bbe4b4 sp 00007ffc257a0a50 error 4 in altermime[55fa72bb0000+f000] likely on CPU 13 (core 0, socket 26)
2025-02-01T07:40:27.963277+01:00 mail kernel: [144782.725673] altermime[664504]: segfault at 0 ip 00005620b79bc4b4 sp 00007ffd10c08d20 error 4 in altermime[5620b79ae000+f000] likely on CPU 2 (core 0, socket 4)
2025-02-01T08:01:17.967353+01:00 mail kernel: [146032.746879] altermime[668222]: segfault at 0 ip 000055aaf25d64b4 sp 00007ffd141d8140 error 4 in altermime[55aaf25c8000+f000] likely on CPU 8 (core 0, socket 16)
2025-02-01T08:01:18.707240+01:00 mail kernel: [146033.485644] altermime[668239]: segfault at 0 ip 0000558154b854b4 sp 00007ffcdb5e1e60 error 4 in altermime[558154b77000+f000] likely on CPU 2 (core 0, socket 4)
2025-02-01T08:01:19.999305+01:00 mail kernel: [146034.779843] altermime[668256]: segfault at 0 ip 000056540dabb4b4 sp 00007ffdb65aea60 error 4 in altermime[56540daad000+f000] likely on CPU 6 (core 0, socket 12)
2025-02-01T09:00:38.695259+01:00 mail kernel: [149593.520101] altermime[679810]: segfault at 0 ip 0000556c0f12d4b4 sp 00007ffeeeca2ac0 error 4 in altermime[556c0f11f000+f000] likely on CPU 12 (core 0, socket 24)
2025-02-01T09:00:38.715339+01:00 mail kernel: [149593.537821] altermime[679811]: segfault at 0 ip 0000562a8f4d14b4 sp 00007ffd37ffd730 error 4 in altermime[562a8f4c3000+f000] likely on CPU 7 (core 0, socket 14)
2025-02-01T09:39:18.519340+01:00 mail kernel: [151913.370112] altermime[684835]: segfault at 0 ip 00005597bd6dc4b4 sp 00007ffd47351710 error 4 in altermime[5597bd6ce000+f000] likely on CPU 11 (core 0, socket 22)
2025-02-01T10:27:21.452478+01:00 mail kernel: [ 26.266367] altermime[3554]: segfault at 0 ip 0000561c057544b4 sp 00007ffe49824a80 error 4 in altermime[561c05746000+f000] likely on CPU 3 (core 0, socket 6)
2025-02-01T10:27:21.452494+01:00 mail kernel: [ 26.267905] altermime[3556]: segfault at 0 ip 0000561cbfd974b4 sp 00007ffd6ece28d0 error 4 in altermime[561cbfd89000+f000] likely on CPU 11 (core 0, socket 22)
2025-02-01T10:27:21.468468+01:00 mail kernel: [ 26.284497] altermime[3557]: segfault at 0 ip 000055f47ce944b4 sp 00007ffe1aa126c0 error 4 in altermime[55f47ce86000+f000] likely on CPU 9 (core 0, socket 18)
2025-02-01T10:27:21.580450+01:00 mail kernel: [ 26.394085] altermime[3571]: segfault at 0 ip 000055eb16d0b4b4 sp 00007fffbbf0c350 error 4 in altermime[55eb16cfd000+f000] likely on CPU 13 (core 0, socket 26)
2025-02-01T10:27:21.928442+01:00 mail kernel: [ 26.743159] altermime[3643]: segfault at 0 ip 000055a3945c74b4 sp 00007ffe2f1fff70 error 4 in altermime[55a3945b9000+f000] likely on CPU 13 (core 0, socket 26)
2025-02-01T10:27:24.266767+01:00 mail kernel: [ 29.077127] altermime[4168]: segfault at 0 ip 000055e618a4f4b4 sp 00007fff0a726cc0 error 4 in altermime[55e618a41000+f000] likely on CPU 9 (core 0, socket 18)
2025-02-01T10:28:11.984571+01:00 mail kernel: [ 76.801223] altermime[7818]: segfault at 0 ip 000055daf84384b4 sp 00007ffd732476b0 error 4 in altermime[55daf842a000+f000] likely on CPU 0 (core 0, socket 0)
2025-02-01T10:28:47.196509+01:00 mail kernel: [ 112.013120] altermime[7904]: segfault at 0 ip 000055e158ec44b4 sp 00007ffe94208b30 error 4 in altermime[55e158eb6000+f000] likely on CPU 5 (core 0, socket 10)
2025-02-01T10:29:20.548579+01:00 mail kernel: [ 145.366288] altermime[8014]: segfault at 0 ip 000055cd6d4b44b4 sp 00007ffe0cd629d0 error 4 in altermime[55cd6d4a6000+f000] likely on CPU 5 (core 0, socket 10)
2025-02-01T10:29:27.624576+01:00 mail kernel: [ 152.438675] altermime[8040]: segfault at 0 ip 000055d99e4ac4b4 sp 00007ffcf04690c0 error 4 in altermime[55d99e49e000+f000] likely on CPU 11 (core 0, socket 22)
2025-02-01T10:29:49.672601+01:00 mail kernel: [ 174.490059] altermime[8088]: segfault at 0 ip 000055c0693bc4b4 sp 00007fffd6c86270 error 4 in altermime[55c0693ae000+f000] likely on CPU 13 (core 0, socket 26)
2025-02-01T10:37:14.676423+01:00 mail kernel: [ 619.500178] altermime[11461]: segfault at 0 ip 000055fcbe8504b4 sp 00007ffd8ed9b300 error 4 in altermime[55fcbe842000+f000] likely on CPU 8 (core 0, socket 16)
2025-02-01T10:37:15.448542+01:00 mail kernel: [ 620.271713] altermime[11560]: segfault at 0 ip 0000557d9dcd84b4 sp 00007ffd7c47ec80 error 4 in altermime[557d9dcca000+f000] likely on CPU 11 (core 0, socket 22)
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